Summary
Overview
Work History
Education
Skills
Certification
語言能力
Timeline
References
Generic
John Wen

John Wen

Taoyuan

Summary

Passionate about Luxury Hospitality industry and Luxury Branding professionals with more than 18 strong years of leadership experience in prestigious hotels, premium restaurants and luxury brand boutique and FMCG field.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Asia Pacific Region Business Development Manager Hospitality & Real Estate

Healthstream (Intenza Luxury Fitness Brand)
09.2024 - Current
  • Company Overview: Luxury Fitness Equipment (100-500 P)
  • Supported luxury brand strategy and repositioning across the APAC region
  • Global Hotel Chain Brand fitness equipment certified
  • Coordinated cross-departmental communication and strategic planning
  • Assisted in creative marketing initiatives and brand campaigns
  • Managed university relations and recruitment programs
  • Handled confidential business matters with discretion
  • Oversaw key projects and daily business operations
  • Conducted B2B market analysis to enhance brand visibility
  • Achievement :
  • Tracked CRM performance and KPIs to support business growth
  • MC -public speaker master of ceremonies event
  • Luxury Brand B2B awareness/ people network
  • 1.Hotel - 60+
  • 2.Real Estate - 40+
  • 3.International Corp - 20+
  • 4.Campus - 15+
  • 5.Marketing - 15+

Chief Brand Ambassador/Officer

Kuva Hotel Group - Wisdom Trade International & Maoweiki Whisky Distillery
02.2021 - 08.2024
  • Company Overview: Premium Boutique Distillery (30-100 P)
  • Lead Chief Brand Ambassador for high-end luxury spirits, overseeing boutique-level quality and strategic forecasting at Maoweiki Distillery.
  • Supervised distillery operations, equipment and material sourcing, supplier negotiations, and plant management.
  • Certified expert in sensory evaluation (nose & palate); managed quality control and product development.
  • Handled VIP and key account relationships, driving high-value sales.
  • Managed overseas trade negotiations and international business communications.
  • Developed and executed luxury brand marketing and promotional strategies.
  • Served as Brand Master Nose Blender, curating premium product profiles.
  • Skilled in international trade logistics, including Incoterms 2020, air and sea freight operations.

Key Account & VVIP Sales Manager, Brand Promoting Ambassador

Kuva Hotel Group - Kuva Chateaux Hotel
03.2011 - 08.2024
  • Company Overview: 5 stars Hotel (100-500 P)
  • Lead annual sales targets with strong sales and marketing leadership
  • Managed VIP and key account relationships, driving high-value sales
  • Participated in international trade negotiations as business interpreter
  • Oversaw stock and warehouse operations
  • Served as head lecturer on luxury whisky and spirits for hospitality professionals
  • Executed brand promotion and luxury PR campaigns
  • Managed asset investment portfolios in premium spirits sector

Superior Management Program (Ritz Carlton System)

Frenchman's Creek Golf Country & Beach Club
09.2010 - 03.2011
  • Company Overview: U.S. 5-Diamond / 6-Star Standards Premium Luxury Resort (500 P UP)
  • Lead special projects involving outlet renovation design and planning (e.g., sports bar, fine dining, steakhouse)
  • Managed F&B staff operations with a focus on service excellence and efficiency
  • Planned and executed luxury marketing events and VIP experiences
  • Oversaw beverage programs, including wine list curation and sommelier team management
  • Built and maintained strong relationships with elite, high-end clientele
  • Applied cross-cultural communication and problem-solving skills in diverse team environments
  • Luxury Hospitality Experience (Ritz Carlton Management Standard)
  • Assist Luxury wine cellar installation and management

Captain

Swiss Hotel Management School
09.2009 - 08.2010
  • Company Overview: Prestigious Hotel School (500 P UP)
  • Class Leader, Project Leader
  • Leadership Management Trainee
  • H.A.C.C.P Concept Accepted
  • French Professional Fine Dining
  • Head Chef Exclusive Assistant Sommelier
  • (World Hospitality School Rank #4)

Head supervisor

Rose restaurant
01.2007 - 08.2009

Company Overview: ( Below 30 Employees)

  • Responsible for Western kitchen operations and bar management.
  • Oversee wine list, staff scheduling, and employee training.
  • Supervise kitchen workflow and service procedures.
  • Prepare cocktails, beverages, desserts, light meals, and manage all prep processes.
  • Support front-of-house staff in customer service and issue resolution.
  • Manage cost control, billing, and financial reconciliation for all in-store expenses.
  • Assist front-of-house team with owner-assigned tasks and provide improvement recommendations.

Education

M.D. - Operation, Business Management

Swiss Hotel Management School
Swiss
08.2010

Bachelor - Major : Ability English , Minor : Business MNG

Nanya Institute Technology College
06.2007

High School - English

Lio Ho Private School (TW) , Forestlake College(Australia)
08.2005

Skills

  • Luxury Branding
  • Strategic leader driving growth in luxury brands and premium equipment
  • Int Branding PR
  • Global spirits brand ambassador managing trade, production, and marketing
  • MC public ceremonies
  • Sales & Client Management
  • VVIP & Key Account sales manager focused on elite client retention and growth
  • Creative Marketing
  • Lead innovative campaigns to enhance brand identity and market presence
  • ADM / HR / Team Training
  • Corporate and academic trainer fostering industry-academia collaboration
  • F&B Operations
  • Oversee F&B pre-opening and daily operations to ensure service excellence
  • Hospitality & Network
  • Built and maintained networks with international hotels and VIP clients
  • Business & M&A
  • Managed cross-border collaborations, mergers & acquisitions, interpretation, and brand integration
  • Trade & Logistics
  • Incoterms 2020, air and sea freight logistics management

Certification

  • ISO 22000食安管理
  • U.K-Whisky Ambassador , U.S.A- Bourbon Steward
  • French-Sopexa Wine - Advanced
  • WSET- L2
  • Professional Champagne , Bourgogne
  • Concept for Food and Wine Matching
  • Swiss-Cheese,Chocolate,Coffee
  • AH&LA(American Hotel&Lodging Association)Certificate:
  • 1.Managing Housekeeping Operations
  • 2.Management of F&B Operations
  • 3.Planning and Control for F&B Operation management.
  • Higher Position Leadership
  • Dale Carnegie
  • Florida Restaurant&Lodging
  • 7 Management High Rate Efficiency
  • Negotiation Skill

語言能力

English
Advanced (C1)
TOEIC
Advanced (C1)
GEPT
Advanced (C1)
French
Elementary (A2)
Japanese
Beginner (A1)
Cantonese
Elementary (A2)
客語
Intermediate (B1)
台語
Intermediate (B1)

Timeline

Asia Pacific Region Business Development Manager Hospitality & Real Estate

Healthstream (Intenza Luxury Fitness Brand)
09.2024 - Current

Chief Brand Ambassador/Officer

Kuva Hotel Group - Wisdom Trade International & Maoweiki Whisky Distillery
02.2021 - 08.2024

Key Account & VVIP Sales Manager, Brand Promoting Ambassador

Kuva Hotel Group - Kuva Chateaux Hotel
03.2011 - 08.2024

Superior Management Program (Ritz Carlton System)

Frenchman's Creek Golf Country & Beach Club
09.2010 - 03.2011

Captain

Swiss Hotel Management School
09.2009 - 08.2010

Head supervisor

Rose restaurant
01.2007 - 08.2009

M.D. - Operation, Business Management

Swiss Hotel Management School

Bachelor - Major : Ability English , Minor : Business MNG

Nanya Institute Technology College

High School - English

Lio Ho Private School (TW) , Forestlake College(Australia)

References

S.H.M.S (Swiss Hotel Management School)

Angeleen, Gilgen, Programme Leader, agilgen@shms.com, +41 24 493 2473


Healthstream International

Ken Chang , Corp Owner of Finance VP , Ken.chang@intenzafitness.com , +886 3 433 6269-224

John Wen