Johnny Kuo
Quality Assurance Engineer / Customer Quality Engineer
Yangmei City
Summary
Personable and analytical with solid foundation in quality assurance principles and customer satisfaction methods, coupled with strong problem-solving skills and attention to detail. Familiar with root cause analysis and statistical process control. Committed to delivering exceptional customer outcomes and enhancing product reliability.
Experienced with quality process auditing, ensuring adherence to established standards and regulations. Utilizes keen analytical skills and thorough inspection techniques to identify and rectify process discrepancies. Knowledge of quality management systems and continuous improvement methodologies, fostering reliable and efficient operations.
Overview
14
14
years of professional experience
Work History
Quality Assurance Engineer & CQE
Sigurd Microelectronics CORP.
05.2013 - Current
- Familiar with Quality system, ISO 9001, ISO 16949 and VDA 6.3 process audit.
- Internal audit team member. Focusing on FT and CP's process audit.
- Contribute to audit event: including internal audit, customer audit, cross-site audit as member of QA auditor.
- Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
- Conducted root cause analysis for defects, leading to targeted improvements in the production process.
- Enhanced customer satisfaction by promptly addressing issues identified for customer.
- Collaborated with cross-functional teams to identify and resolve quality issues.
- Implemented corrective actions based on audit findings, resulting in improved overall process performance over time.
- Improved product quality by conducting thorough inspections and identifying non-conformance issues.
- Evaluated supplier performance through regular audits, ensuring adherence to quality requirements and fostering strong vendor relationships.
Project Manager
Marquess Co., Ltd.
07.2012 - 03.2013
- Monitored project performance to identify areas of improvement and make adjustments.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Implemented improvements to reduce company outsourcing costs.
Sales
TAI-TECH ADVANCED ELECTRONICS CO., LTD.
07.2011 - 07.2012
- Completed data entry to record call notes, suggestions and questions.
- Responded proactively and positively to rapid change.
Education
Electrical And Electronic Engineer
City University
London 04.2001 -
Skills
Quality processes
Cross-functional team collaboration
Audit coordination
Quality assurance analysis
Problem-solving aptitude
Root-cause analysis
SOP adherence
Results orientation
Timeline
Quality Assurance Engineer & CQE
Sigurd Microelectronics CORP.
05.2013 - Current
Project Manager
Marquess Co., Ltd.
07.2012 - 03.2013
Sales
TAI-TECH ADVANCED ELECTRONICS CO., LTD.
07.2011 - 07.2012
Electrical And Electronic Engineer
City University
04.2001 -
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