Joshua Kuo
MDP Service Manager
Tainan
Summary
Semiconductor professional with extensive experience supporting leading semiconductor manufacturers and a strong understanding of customer requirements, business objectives, and operational excellence. Proven track record of delivering exceptional customer service, successfully managing tool installations, and resolving complex technical issues efficiently to minimize equipment downtime and maximize customer productivity.
Demonstrated expertise in project execution, troubleshooting, and cross-functional collaboration within fast-paced and demanding environments. Recognized for strong analytical, problem-solving, and leadership capabilities, with a commitment to developing high-performing teams and fostering long-term customer partnerships.
Promoted to Manager in 2026, I leverage my technical expertise, leadership experience, and customer-focused mindset to drive business success, enhance operational performance, and contribute to the growth of a global semiconductor organization.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Field Service Engineer & Manager
Applied Materials Taiwan
03.2021 - Current
Promoted to Manager in 2026, brings nearly 5.5 years of MDP experience with deep expertise in CVD, PVD, and ALD chambers and the Endura II platform. Throughout my career, I have combined strong technical leadership with a customer-first mindset to successfully support critical semiconductor manufacturing operations.
- Led tool retrofit projects, new chamber installations, and major customer initiatives like TSMC F18B and F22 TKM project. Resolved complex technical challenges, drove cross-functional collaboration, and enhanced equipment performance and operational efficiency.
Developed engineering talent, built high-performing teams, and fostered culture of accountability, collaboration, and continuous improvement. Aligned team capabilities with customer and business objectives to support organizational growth and long-term customer success.
Field Service Engineer
Thermo Fisher
11.2018 - 03.2021
- Field Service Engineer of semiconductor Installation SEM/FIB tool and field service DualBeam, focused ion beam scanning electron microscopy (FIB-SEM), instruments generate exactly this kind of data by combining the precise sample modification of FIB with the high-resolution imaging of SEM.
Field Service Engineer
Lam research
10.2015 - 10.2018
- Field Service Engineer of semiconductor, OSAT Department Installation Sabre 3D tool and field service. Copper and other metals are deposited to create the electrical connections that are used in advanced wafer-level packaging (WLP) and through/silicon via (TSV) structures. These tiny conducting parts help enable shrinking overall device dimensions to produce smaller, faster, and more powerful mobile electronics.
Field Service Engineer
Applied Materials Taiwan
10.2013 - 10.2015
- Field Service Engineer of semiconductor, MDP Department Installation of new tool or relocation and field service.
South area supervisor
Onyx Ta-Ho Environmental Services
05.2011 - 02.2013
- As the company with TSMC, UMC contact window. Manage 8 people working in UMC.
Education
Bachelor - Mechanical Engineering
CTBC University Of Technology
Tainan06-2004
Skills
Communication
Communication Skills
Team collaboration
Customer Service
Problem-solving initiative
Good teamwork
Interests
Travel, Baseball, Gym
Timeline
Field Service Engineer & Manager
Applied Materials Taiwan
03.2021 - Current
Field Service Engineer
Thermo Fisher
11.2018 - 03.2021
Field Service Engineer
Lam research
10.2015 - 10.2018
Field Service Engineer
Applied Materials Taiwan
10.2013 - 10.2015
South area supervisor
Onyx Ta-Ho Environmental Services
05.2011 - 02.2013
Bachelor - Mechanical Engineering
CTBC University Of Technology