莊凱淩 Kailing Chaung

• 負責安排及預訂行程中所需之所有東西，及國外廠商信件來往及電話溝通，每天處理約 30 通來自顧客的來電、電子郵件。
• 成功提升了公司在海外的曝光度拓展國外事業，為公司創造新收入來源，並與跨部門合作推動專案達成目標。
• Arranged and booked all necessary components of travel itineraries; managed correspondence and phone communication with overseas partners.
• Increased the company’s international exposure, expanded overseas business, created new revenue streams, and collaborated with cross-functional teams to achieve project goals.

• 有和客人及貴賓互動之經驗，我喜歡和人相處，有基本應對進退的能力。
• Gained experience interacting with guests and VIPs. I enjoy working with people and possess fundamental interpersonal and service skills.

To date, I have accumulated 1.8 years of work experience in both the hotel and tourism industries.