Ka Long (Carlos) Lai
Jubilee Pocket
Summary
Dynamic Diving Instructor and Training Coordinator with a proven track record at Reef Safari for 11 years, enhancing course efficiency and promoting marine conservation. Excelled in streamlining processes, demonstrating exceptional problem-solving and presentation skills. Also as a part the 7th cohort Master Reef Guide, representing the top level of high standard tourism service provider. During the younger age, spent 10 years in the Hong Kong tenpin bowling national team, the sportsmanship is definitely a big advantage in different field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Diving Instructor and Training Coordinator
Reef Safari
09.2013 - Current
- Trainer for SSI diving instructor training course
- Head instructor for dive master traineeship
- Managing dive team on the boat
- Product quality and safety management
- Taking customer diving and snorkeling at the frontline
- Conducting reef survey for Eye On The Reef Program
- Plan daily roster and schedule
- Salesperson
- Customer service
- Public speaking
- Streamlined course registration process for efficient scheduling and time management.
- Promoted environmental awareness among students by incorporating marine conservation topics into lesson plans.
Education
Bachelor of Arts - Psychology
Hong Kong Open University
Hong Kong08-2011
No Degree -
Yan Chai Hospital No.2 Secondary School
Hong Kong07-2007
Skills
- Excellent in English, Chinese
- Sales and marketing
- O2 administration and First Aid
- Skill building
- Physical fitness
- Teamwork
- Problem-solving
- Time management
- Presentation skills
- Continuing education
- CPR certified
Certification
- SSI diving instructor trainer
- Coxswain Grade 1
- RSA
- Driving license
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native or Bilingual
Timeline
Diving Instructor and Training Coordinator
Reef Safari
09.2013 - Current
- SSI diving instructor trainer
- Coxswain Grade 1
- RSA
- Driving license
Bachelor of Arts - Psychology
Hong Kong Open University
No Degree -
Yan Chai Hospital No.2 Secondary School
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