KATHYRINE UNAY
QUEZON CITY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Factory Production Worker
Kinsus Interconnect Technology Corp.
03.2020 - Current
- Inspected and adjusted work performed to meet expectations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Food Service Attendant
Dc SuperHeroes Cafe
04.2019 - 12.2019
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Explained food preparation methods to patrons with allergies and gluten intolerances.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Processed payments and provided receipts to establish proof of transaction.
- Answered guests' questions about menu items and helped make selections.
Customer Service Representative / Cashier
Breadtalk Philippines
08.2017 - 01.2019
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Ticketing and Reservation Agent
Frielle Travel and Tours
09.2016 - 03.2017
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service..
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Dining Staff
Frenchbaker
09.2014 - 03.2015
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Bachelor of Science - Tourism Management
STI College Novaliches
STI Academic Center, Diamond Avenue Corner Quirino05.2017
Skills
- Manufacturing
- Effective Planning
- Positive Interactions
- Operational Efficiency
Timeline
Factory Production Worker
Kinsus Interconnect Technology Corp.
03.2020 - Current
Food Service Attendant
Dc SuperHeroes Cafe
04.2019 - 12.2019
Customer Service Representative / Cashier
Breadtalk Philippines
08.2017 - 01.2019
Ticketing and Reservation Agent
Frielle Travel and Tours
09.2016 - 03.2017
Dining Staff
Frenchbaker
09.2014 - 03.2015
Bachelor of Science - Tourism Management
STI College Novaliches
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