KEN CHENG

• Supervised warehouse operations, including employee management, shipping, receiving, distribution, and safety. Utilized warehouse management software to reconcile daily inventory.

Streamlined cross-departmental communication to standardize production processes and ensure compliance with ASC, HACCP, and ISO22000. Integrated advanced systems to optimize production lines and manage projects efficiently. Maintained safety by resolving conflicts and providing clear guidance in high-pressure situations.

Led warehouse operations, ensuring efficient execution, staff coordination, and quick incident response. Implemented training programs, improving retention and performance. Optimized the Warehouse Management System (WMS) for better functionality and integration.

• As a production line team leader, honed on-site management with a focus on the fish fillet freezing process and product quality control

• Understand the principles of extruded feed production, with practical experience in machinery operation and maintenance. Possess knowledge of aquatic raw material management and quality control, and familiar with industry standards such as ASC, BAP, and BRC.

• Managed and updated ISO22000 & HACCP systems, developed lab processes, and conducted supplier audits. Evaluated raw materials, OEM products, and shelf life. Inspected cleanliness at sites and retail, supported food safety plans, and managed Halal certification and labeling. Experienced in microbiological experimental techniques.

Enhanced guest satisfaction by delivering exceptional service during banquets. Assisted with event setup and breakdown, ensuring efficiency and organization. Adapted to last-minute changes in schedules, availability, and staffing.