Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
KUANG-CHAO CHANG

KUANG-CHAO CHANG

Yilan

Summary

Dynamic Store Manager with a proven track record at FEISHU RESTAURANT, excelling in promotional planning and personnel development.
Successfully launched seasonal beverage initiatives and orchestrated engaging festival activities, enhancing customer experience. Adept in operational budgeting,
I foster strong client relationships and drive impactful marketing strategies.
Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

6
6
years of professional experience

Work History

Store Manager

FEISHU RESTAUANT
07.2024 - 04.2025
  • 1. Initial store opening planning, field service process formulation, personnel arrangements

    2. Manage customer reservations and customer tracking

    3. Conception and implementation of special festival activities

    4. Discover and make seasonal beverages

Wine Sales

Eslite Wine Cellar
12.2023 - 06.2024

1. Introduction and sale of alcoholic beverages

2. Promote wine activities and cooperate with department stores to implement activities

3. Wine tasting assistance

Owner

ON WINE
09.2019 - 08.2023

1. Before starting a business:
Conduct research on unfamiliar markets, formulate product orientation, purchase in-store supplies, and develop service procedures.

2. Internal management:
Prepare reports, research and analyze reports, formulate monthly product trends, monthly marketing activity directions, and formulate marketing copy.

3. Customer management:
Maintain old customers, maintain new customers, and manage online marketing.

4. Event Management:
Monthly [Wine Tasting] event theme setting, contacting event related matters, enrollment, on-site event arrangement, serving as a lecturer, post-event customer tracking and arrangement of the next event.

Education

Bachelor of Science - Elderly Services

Chaoyang University of Technology
Taichang, Taiwan
07-2011

Skills

  • Promotional planning
  • Hourly shift management
  • Personnel development
  • Operational budgeting

Languages

English
Intermediate (B1)

Timeline

Store Manager

FEISHU RESTAUANT
07.2024 - 04.2025

Wine Sales

Eslite Wine Cellar
12.2023 - 06.2024

Owner

ON WINE
09.2019 - 08.2023

Bachelor of Science - Elderly Services

Chaoyang University of Technology
KUANG-CHAO CHANG