KUANG YU CHANG
Sales Representative
Taoyuan City,TAO
Summary
Dynamic sales professional with a proven track record at Angel Filtration Products Corp., adept in customer service and sales strategy development. Leveraged expertise in product and service knowledge to significantly expand customer bases and increase sales revenue. Excelled in creating tailored solutions, achieving top performer status through exceptional client service and innovative sales tactics.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Sales Representative
Angel Filtration Products Corp.
02.2022 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased market penetration with introduction of innovative sales tactics.
Sales Representative
POWERLUX Electrical Co., Ltd.
01.2016 - 01.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Sales Representative
Union Industrial Automation CORP.
04.2012 - 12.2015
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Education
Bachelor of Science - Electrical Engineering
St. John's University
New Taipei, Taiwan 04.2001 -
Skills
Customer service
Sales development
Time management
Client service
Customer needs assessment
Product and service knowledge
Network development
Records management
Product and service sales
Account servicing
Sales strategy development
Cold calling
Timeline
Sales Representative
Angel Filtration Products Corp.
02.2022 - Current
Sales Representative
POWERLUX Electrical Co., Ltd.
01.2016 - 01.2022
Sales Representative
Union Industrial Automation CORP.
04.2012 - 12.2015
Bachelor of Science - Electrical Engineering
St. John's University
04.2001 -