Kuan Yu Chen

Have served and currently serving the following BU with different products:

• Client Solution Group (CSG) – Laptop and Desktop Mother Board PCBA (L3/L6)
• Infrastructure Solution Group (ISG) – Enterprise SSD Storage

Role : PCBA Supplier Quality Engineer (SQE)

• Led supplier quality management for ODM partners (Wistron, Compal, Pegatron, PTI), overseeing PCBA SMT process, ICT, and board-level functional testing (L3/L6).
• Partnered with ODMs on New Product Introduction (NPI) readiness: conducted NUDD reviews, ensured DfX compliance, and qualified SMT lines, tooling, and test processes before ramp.
• Conducted supplier audits (QPA, QSA) and SMT line qualifications, driving corrective actions and ensuring compliance with Dell, IPC, and ISO standards.
• Designed and implemented SPC, Cpk, and GR&R experiments with ODMs to control manufacturing capability and improve process stability.
• Drove SMT process optimization (soldering, tooling, fixture design, and automation), increasing throughput and reducing defect rates.
• Reviewed and validated solder reliability results (X-ray, cross-section, Dye & Pry, strain gauge), ensuring product compliance with reliability standards.
• Partnered with ODMs and vendors (Samsung, Intel, WDC, Solidigm, Kingston) on systemic issue analysis and corrective actions using 8D, 5C, FA, and CLCA methodologies.
• Acted as sole PCBA SQE representative in Taiwan, managing all quality and process alignment between Dell and ODM partners.
• Trained ODM engineers on Dell QPA methodology and PCBA component NG analysis, strengthening supplier technical capabilities.

Key Achievements :

• Qualified 6 SMT manufacturing lines across 2 ODMs, ensuring robust processes and Dell quality compliance.
• Increased SMT line FPY from 80% → 90%, reducing rework and scrap costs.
• Reduced VLRR from 1100 DPPM → 850 DPPM, enhancing overall reliability and customer satisfaction.
• Cut SMT line changeover time by 30%, boosting production flexibility and efficiency.
• Drove ODM partners to consistently meet annual KPI targets for automation, productivity, and quality improvement.
• Recognized SME in IPC BGA assembly/repair standards and PCBA soldering reliability validation techniques.

Role : Technical Project-Product Manager

• Researched market trends and competitive strategies to define product positioning and roadmap for SSD solutions.
• Conducted component and finished goods cost analysis to optimize BOM structure, reduce material cost, and improve gross margin.
• Defined SSD product features and functional specifications based on customer requirements and market demand.
• Controlled and tracked project schedules, ensuring on-time development milestones from design to mass production.
• Collaborated with HW, FW, and EE engineering teams to develop and validate SSD designs through all phases of NPI.
• Managed end-to-end product lifecycle, from concept through NPI, sustaining engineering, and end-of-life transition.
• Acted as primary customer interface, handling requirement alignment, issue resolution, and product feedback integration.
• Oversaw BOM management and cost estimation, balancing technical feasibility with profitability goals.

Key Achievements :

• Successfully led engineering teams to launch 30+ SSD projects for global OEM/ODM and enterprise customers.
• Drove seamless project execution across NPI, sustaining, and EOL phases, ensuring customer satisfaction and revenue continuity.
• Built strong cross-functional collaboration with engineering, sales, and customers, improving alignment and reducing project cycle time.
• Partnered with industry leaders (Toshiba, Kingston, Seagate, Corsair, WD, SMART Modular) and OEM/ODM partners (Dell, HP, Lenovo, Acer, ASUS, MSI, Gigabyte, Compal) to deliver client and enterprise SSD solutions to market.

Role: Product Engineer

• 1. In charge of the Nor-Flash verification process with R&D engineer.
• 2. Improved the production yield and made it go to mass production smoothly.
• 3. Develop the new Nor-Flash function test pattern.
• 4. Worked with R&D team of Toshiba, LG, MediaTek and provided technical support.