Lance Hsieh

Operational Supplier Coordinator Intern

ASML

06.2024 - 08.2025

Process Improvement and Efficiency Enhancement: Optimized the 8-week Gap Report in VBA by rewriting the code with more efficient logic, reducing preparation time from 2.5 hours to under 30 minutes while lowering error rates and improving accuracy and timeliness.
Cross-functional Collaboration: Cooperated closely with warehouse staff in handling work orders and material issuance, ensuring timely delivery of materials and accurate execution of work orders to minimize production delays.
Process Breakdown and Task Allocation: Initially shared responsibility for work orders with another intern; after their departure, I took full ownership and coordinated additional manpower assigned by the supervisor, breaking down workflows and reallocating tasks to ensure timely completion of a large workload.
Project Management under Pressure: Faced with surging work orders and limited manpower, applied a time management matrix to prioritize tasks and proactively reported progress and required timelines, cultivating effective habits in time management and communication.
Onboarding and Mentorship: Served as a buddy for new interns, facilitating training and task handovers to accelerate their adaptation to workflows and improve overall team productivity.
Cross-cultural Collaboration: Partnered with a Thai colleague to identify workflow bottlenecks, developed a VBA tool that reduced task time from 1 hour to 5 minutes, and provided follow-up training, demonstrating strong cross-cultural communication and teamwork skills.

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