Laura Yang
Account Manager
New Taipei,NWT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Account Manager
AMPACS CORPORATION
02.2022 - Current
- Participated in industry events to network with potential clients and stay informed about emerging trends in the market.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Developed customized proposals for potential clients, demonstrating the value of the company's products and services.
- Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Strengthened client relationships through regular communication and effective problem-solving.
Inside Account Manager
ACROX TECHNOLOGIES CO., LTD.
04.2019 - 01.2022
- Built strong client relationships through consistent communication and effective problem-solving.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Increased sales revenue by developing and implementing strategic sales plans.
- Actively participated in trade shows and networking events, generating leads and promoting brand awareness among potential clients.
- Generated detailed reports outlining individual performance metrics for review at quarterly evaluations.
- Increased customer retention by conducting regular follow-ups and providing exceptional after-sales support.
Sales Operations Specialist
NAKAMOTO INDUSTRIAL
02.2018 - 02.2019
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Contributed to developing a comprehensive product catalog that showcased all available items in an accessible format for customers.
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Sales Representative
RAM INDUSTRIE
02.2017 - 02.2018
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Inside Sales Representative
KENDA TIRE INDURSTRIE
09.2013 - 01.2017
- Increased sales revenue by building strong relationships with clients and understanding their needs.
- Worked closely with marketing teams to create promotional materials that accurately represented product features and benefits while appealing to target audiences.
- Assisted in the development of sales strategies and targets, contributing to the overall growth of the company.
- Exceeded monthly sales quotas consistently by adopting effective selling techniques combined with a deep understanding of product offerings.
- Provided valuable feedback to the product development team based on client interactions, leading to continuous improvement of offerings.
Education
Bachelor of Arts - English Language And Literature
National Kaohsiung University of Science & Tech
Kaohsiung City, Taiwan 04.2001 -
Skills
Customer Relationships
Teamwork and Collaboration
Schedule Management
Project Management
Sales Development
Strategic Planning
Opportunities Identification
Timeline
Account Manager
AMPACS CORPORATION
02.2022 - Current
Inside Account Manager
ACROX TECHNOLOGIES CO., LTD.
04.2019 - 01.2022
Sales Operations Specialist
NAKAMOTO INDUSTRIAL
02.2018 - 02.2019
Sales Representative
RAM INDUSTRIE
02.2017 - 02.2018
Inside Sales Representative
KENDA TIRE INDURSTRIE
09.2013 - 01.2017
Bachelor of Arts - English Language And Literature
National Kaohsiung University of Science & Tech
04.2001 -
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