Lee Chang
Customer Support Technician
Hsinchu,Baoshan
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experienced Costumer Support Technician with over 2 half years of experience in Semiconductor. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Customer Support Technician
Applied Materials
Hsinchu
06.2020 - Current
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Maintained chambers and tools to keep them can normally operation.
- Handling parts in and out of the client place, make sure no parts are missing.
- Cooperate with colleagues to complete machine installation and maintenance measures.
Education
Bachelor of Arts - Aquatics
University of Taipei
Taipei 09.2012 - 06.2016
Skills
Technical documents comprehension
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Support Technician
Applied Materials
06.2020 - Current
Bachelor of Arts - Aquatics
University of Taipei
09.2012 - 06.2016
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