Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Lee Chang

Customer Support Technician
Hsinchu,Baoshan

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Costumer Support Technician with over 2 half years of experience in Semiconductor. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Customer Support Technician

Applied Materials
Hsinchu
06.2020 - Current
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Maintained chambers and tools to keep them can normally operation.
  • Handling parts in and out of the client place, make sure no parts are missing.
  • Cooperate with colleagues to complete machine installation and maintenance measures.

Education

Bachelor of Arts - Aquatics

University of Taipei
Taipei
09.2012 - 06.2016

Skills

    Technical documents comprehension

Customer service expert

Technical issues analysis

Multitasking Abilities

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Support Technician

Applied Materials
06.2020 - Current

Bachelor of Arts - Aquatics

University of Taipei
09.2012 - 06.2016
Lee ChangCustomer Support Technician