LEE YAHSUN
Japan Operation Specialist
Taipei City,Taipei City
Summary
A highly adaptable and quick learner with over nine years of experience in the Japanese advertising industry, specializing in sales, advertising operations, and design. Proven track record in managing key accounts for major Japanese clients across various sectors. Currently serving as the Japan Market Operations Specialist at Return helper, a startup focused on cross-border logistics, where responsibilities include managing account operations and supporting Japanese clients, resulting in the acquisition of 40 new contracts since April.
Currently seeking a career shift to the electronics industry, a goal pursued since April. Although lacking direct experience in the semiconductor or electronics sectors, there is strong confidence that learning ability, adaptability, and communication skills will facilitate success in this dynamic field.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Japan Operation Specialist
Return Helper
Taipei City, Taipei City
04.2024 - Current
- Currently serving as a Japan Market Specialist at the Taiwan branch of Return Helper, responsible for managing the Japan market and maintaining client relationships. The company primarily offers international cross-border return logistics and overseas warehousing services.
- Since joining in April, significant contributions include successfully establishing the company's Japanese legal entity registration and setting up a corporate bank account in Japan.
- Assisted the Japanese sales team in developing and operating the Japan market, resulting in contracts with 40 Japanese companies since the department's establishment in April 2024.
- Current responsibilities encompass:
1.Operating the overseas return ERP system and communicating with overseas warehouses.
2.Proposing customized return solutions for Japanese clients.
3.Supporting the Japanese sales team with market development.
4.Managing daily customer service inquiries and consultations.
Sr. Consultant
MicroAd Taiwan
Taipei City, Taipei City
08.2014 - 11.2023
- Worked at MicroAd Taiwan, a Japanese-owned internet advertising agency, for nine years, being part of the first batch of employees during the company's initial operations in Taiwan. Held various positions within the company, including Sales, Digital Advertising Optimizer, Advertising Designer, and Web Designer. In the later stages of the tenure, the focus shifted primarily to design-related work, encompassing advertising design and web design.
- Provided services for multiple major Japanese clients in the beauty care, fashion, and other industries. Created project pages for crowdfunding platforms along with advertising creatives and materials, generating a total of over TWD 2 million from the crowdfunding projects, which achieved over 200% of the KPI.
- Proficient in using tools such as Photoshop, Illustrator, Canva, HTML, CSS, and Google Tag Manager.
Education
Bachelor's Degree - Japanese
National Taichung University of Science & Tech
Taichung 09.2009 - 06.2013
Skills
Operations coordination
Adaptability and Flexibility
Customer Service
Native Japanese fluency
HTML and CSS
Timeline
Japan Operation Specialist
Return Helper
04.2024 - Current
Sr. Consultant
MicroAd Taiwan
08.2014 - 11.2023
Bachelor's Degree - Japanese
National Taichung University of Science & Tech
09.2009 - 06.2013
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