Camping
LEE YU TZU/Laura
Staff Specialist Planner
Summary
Offering strong foundation in communication and problem-solving, ready to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and apply them effectively. Ready to use and develop organizational and interpersonal skills in Sourcing manager role.
Overview
7
7
years of professional experience
Work History
Staff Specialist Planner
Infineon Technologies
09.2021 - Current
- Liaised with management and other departments to maintain smooth operations.
- Developed strong relationships with suppliers through consistent communication, resulting in gained better delivery performance and increased overall satisfaction.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives..
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
- Developed and improved time management and organizational skills to maximise personal productivity.
Customer Service Representative
KYEC
08.2020 - 09.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sales Coordinator
Microcosm Technology Co., LTD
06.2018 - 05.2020
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Enhanced product knowledge through continuous training and professional development opportunities.
Education
Bachelor of Arts - France & Economic Program
Wenzao Ursuline University of Languages
Kaohsiung City, Taiwan 04.2001 -
Skills
- Effective Negotiation Skills
- Organizational Skills
- Collaborative Problem Solving
- Efficient Document Handling
- Supportive Team Player
Interests
Timeline
Staff Specialist Planner
Infineon Technologies
09.2021 - Current
Customer Service Representative
KYEC
08.2020 - 09.2021
Sales Coordinator
Microcosm Technology Co., LTD
06.2018 - 05.2020
Bachelor of Arts - France & Economic Program
Wenzao Ursuline University of Languages
04.2001 -
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