Lenie Mae Bacala
Machine Operator
Summary
To able to use my skills in the best possible way for achieving the company’s goals. And Obtain a position in this company where I can maximize my management skills, quality assurance, program development, and training experience. While being allowed to grow at the same time enjoy working.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Work History
Factory Worker (Machine Operator)
Win Semiconductor
No.200-5, Shanying Rd., Guishan Dist., Taoyuan City 333
10.2017 - Current
- Microscope Inspection.
- Operate the machine such as: AWI, AOI, Etching Machine, Wafer balancing, Wafer Mounting.
- Packing and sealing the product.
- Carried out day-to-day duties accurately and efficiently.
- Created plans and communicated deadlines to complete projects on time.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
Assistant Marketing Officer
Lead Training and Business Solutions
Dela Rosa, Makati City
09.2016 - 09.2017
- Distributed advertising and marketing collateral to store locations.
- Achieved or surpassed monthly and yearly sales goals on consistent basis.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Delivered market intelligence, key competitive metrics and product offerings to drive areas of opportunity.
- Developed creative presentations, trend reports, kitted assets and product data sheets.
Car Park Teller
Smart Park System Solutions Inc.
Green Belt, Makati City
08.2015 - 08.2016
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked with customers to understand needs and provide excellent service.
Technical Support Representative
Harte Hanks
Mckinley, Taguig City
07.2014 - 07.2015
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Managed high levels of call flow and responded to technical support needs.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Documented support interactions for future reference.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Cashier Team Lead
International Toy World Inc.
Mall of Asia, Pasay City
06.2012 - 06.2014
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Facilitated and logged store opening, closing and shift changes.
- Answered customer questions and helped find specific items.
- Operated POS cash register and equipment to collect payments.
- Trained team members on cash register operation and cash handling.
- Received and processed customer payments.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Crew Worker
Royal Carribean Jamaican Patties
Gil Puyat, Makati Ave
05.2011 - 05.2012
- Kept customers and crew areas organized.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Cooked, prepared and bagged food for customers.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
Education
2 Years Course With Diploma - Computer Science And Programming
Asian Institute of Computer Studies
Guadalupe, Makati City, Manila, Philippines 06.2012 - 03.2014
High School Diploma -
Pres. Diosdado Macapagal High School
GHQ Village, Katuparan, Taguig City, Manila, Phil. 06.2007 - 03.2011
Grade School -
Kapt. Eddie T. Reyes Elementary School
Pinagsama Village, Taguig City, Manila, Phil. 06.2001 - 03.2007
Skills
Microscope Inspection
undefinedTimeline
Factory Worker (Machine Operator)
Win Semiconductor
10.2017 - Current
Assistant Marketing Officer
Lead Training and Business Solutions
09.2016 - 09.2017
Car Park Teller
Smart Park System Solutions Inc.
08.2015 - 08.2016
Technical Support Representative
Harte Hanks
07.2014 - 07.2015
Cashier Team Lead
International Toy World Inc.
06.2012 - 06.2014
2 Years Course With Diploma - Computer Science And Programming
Asian Institute of Computer Studies
06.2012 - 03.2014
Crew Worker
Royal Carribean Jamaican Patties
05.2011 - 05.2012
High School Diploma -
Pres. Diosdado Macapagal High School
06.2007 - 03.2011
Grade School -
Kapt. Eddie T. Reyes Elementary School
06.2001 - 03.2007
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