Leonel Enrique Ruiz Gonzalez
Professional
Kaohsiung City,KHH
Summary
Dynamic and results-driven professional with a strong background in international trade, logistics, and sales management. With over nine years of experience across various industries, I have developed a sharp ability to drive business growth, optimize operational efficiency, and establish strategic global partnerships. My expertise spans market strategy development, client negotiation, and commercial operations, ensuring that businesses I work with remain competitive and successful in an evolving market.
Fluent in Spanish, English, and Mandarin (spoken and auditory), I leverage my multilingual capabilities to build strong cross-cultural relationships and facilitate seamless international transactions. With a disciplined approach developed through my naval and military background, I excel in high-pressure environments, displaying exceptional leadership, organization, and problem-solving skills. My goal is to continuously push the boundaries of business development and innovation, ensuring sustainable success in every endeavor.
Overview
15
15
years of professional experience
14
14
years of post-secondary education
Work History
Customer Development Representative
Easylink Industrial Co.,LTD
Kaohsiung City, Kaohsiung
03.2023 - Current
- Exceeded quarterly sales targets consistently by cultivating strong relationships with key clients and stakeholders.
- Streamlined team communication by implementing efficient CRM tools for better tracking of customer interactions.
- Trained and mentored new Customer Development Representatives, enhancing team performance and productivity.
- Negotiated favorable contract terms for clients, ensuring long-lasting partnerships built on trust and mutual satisfaction.
- Participated in industry conferences and networking events to stay current on market trends while identifying potential leads for future growth opportunities.
- Demonstrated strong problem-solving skills when faced with challenging situations, ultimately achieving positive outcomes for both the company and the client.
- Collaborated with cross-functional teams to develop strategies for improving overall customer experience.
- Optimized sales processes by developing effective sales scripts and methodologies tailored to specific client segments.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Manager
H.K.C. RICH ENTERPRISE CO. LIMITED
11.2020 - 11.2022
- All international sales managers throughout the American continent and Spain; (Inquiry and quotation, sample request and delivery, order processing) customer problem solving
- Customer reception and demand service, maintenance of foreign customers
- Planning international trade shows and coordinating of marketing activities
- Arrange for fastener production
- Perform engineering analysis on all drawings and engineering planes of various types of fasteners before production
- Dimensional details, materials, material handling, finish packaging
- And other domestic quality inspections
- Create sales contracts for customers
- (transaction conditions, production process, product requirements, payment terms, after-sales service)
- Customer service
- Handle all customer needs and provide the best service
- Manager of all international shipping processes, shipping declaration documents, deciding on the method of shipment of goods, brokers, forwarders, preparing bills of lading, invoices and other related documents
Sales Representative
H.K.C RICH ENTERPRISE CO., LIMITED
07.2018 - 11.2020
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Adhered to all company rules and regulations
- Followed instructions from superiors and took initiative when appropriate
- Doubled client base by researching competitive advantage while targeting prospective client needs
- Boosted territory sales by 70% within first year
- Brought forth a high-energy and engaging spirit
Supply officer
Domincan Republic Armada
05.2017 - 03.2018
- Monitored supply inventory for the entire naval fleet and ordered more tools and products when necessary for each ship
- Reviewed and maintained all vendor contracts, office equipment, and supply inventory
- Reported all necessary information to the Chief Operating Officer and worked closely with them to achieve and maintain goals
- Decreased supply costs by properly managing inventory, obtaining quotes, and purchasing appropriately priced products
- Worked to advance a positive supply chain and powerful logistics networks
- Analyzed supply chain disruption risk
Supply Officer
Dominican Republic Navy
02.2016 - 05.2017
- Monitored supply inventory and ordered more tools and products when necessary
Computer Hardware and Software Technical Support
CENTU Languaje and Computer Science Institute
02.2010 - 08.2011
- Setting up hardware and installing and configuring software and drivers
- Hardware assembly, software and driver installation and maintenance
- Maintaining and repairing technological equipment
- Maintaining and repairing computer-related technological equipment
- Customer maintenance and support
Education
Information Management Degree -
Republic Of China Naval Academy
Kaohsiung City, Taiwan 07.2011 - 06.2016
Bachelor’s Degree - Naval Science And Military Affairs
Republic Of China Naval Academy
Kaohsiung City, Taiwan 05.2012 - 06.2016
Ensign (Commanding Officer) -
Dominican Republic Naval Academy
Dominican Replublic 09.2010 - 12.2015
Skills
- Leadership and Teamwork
- Ability to Work Under Pressure
- Critical thinking and problem solving
- Fast Learner
- Ability to Multitask
- Decision Making
- Problem Solving
- Communication Skills
- Customer Service
- Adaptability
- Time Management
- Teamwork
- Computer Skills
- AutoCAD
- Java Programming
- Sql
Websites
Timeline
Customer Development Representative
Easylink Industrial Co.,LTD
03.2023 - Current
Sales Manager
H.K.C. RICH ENTERPRISE CO. LIMITED
11.2020 - 11.2022
Sales Representative
H.K.C RICH ENTERPRISE CO., LIMITED
07.2018 - 11.2020
Supply officer
Domincan Republic Armada
05.2017 - 03.2018
Supply Officer
Dominican Republic Navy
02.2016 - 05.2017
Bachelor’s Degree - Naval Science And Military Affairs
Republic Of China Naval Academy
05.2012 - 06.2016
Information Management Degree -
Republic Of China Naval Academy
07.2011 - 06.2016
Ensign (Commanding Officer) -
Dominican Republic Naval Academy
09.2010 - 12.2015
Computer Hardware and Software Technical Support
CENTU Languaje and Computer Science Institute
02.2010 - 08.2011
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