Liam Chao

Acting as project team for equipment failure analysis and preventive action. Covering in-line issue, customer escalation handling and establish preventive maintenance methodology.

• Familiar with mechanical analysis led to troubleshooting and equipment issue resolve.
• Mechanism re-design at PnP process, by adding heating sensor and protection circuit to decrease equipment instability and ensure material quality.
• Handle and terminate customer complaint case within equipment aspect through investigation and provide professional responses.
• Represented EE site as coordinator in quality hold, analysis historical issue and contribute further preventive method to placate customer concern, prevent recurrence in next-generation products
• Preventive maintenance methodology design, optimize and instruct on the basis of practical experience and customer feedback to ensure equipment stability.

Dedicated signal analysis engineer for wearable devices, covering hardware circuit and active component.

• Signal reading and parsing for various IC functions due to department/cross-department requests.
• Collect circuit data to coordinate reliability tests with RA team for product design.