Liang I Hsin
Hostel Assistant
Taipei City
Summary
With over three years of experience in hotline services, I am proficient in telephone communication skills, capable of providing accurate information and assisting with resource connections. I have also worked as a sales associate in a clothing store, familiar with sales processes and the importance of delivering excellent customer service. In hotline services, I have mastered six key skills and three answering principles, significantly enhancing customer satisfaction. I possess strong collaboration and teamwork abilities, dedicated to achieving team goals.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Project Staff
Taiwan Fund for Children and Families
09.2021 - 02.2025
Provide telephone services, assist with resource connections and problem-solving, fulfill social work functions, and support clients.
Sales Assistant
GU
12.2018 - 07.2021
Provide apparel sales services and excellent customer service
Education
Social Work
Chinese Culture University
Taipei, Taiwan06-2021
Skills
Collaboration and teamwork
Active listening
Customer relationship management
Relationship building
Reliability
Timeline
Project Staff
Taiwan Fund for Children and Families
09.2021 - 02.2025
Sales Assistant
GU
12.2018 - 07.2021
Social Work
Chinese Culture University
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