Microsoft Office
Li Ching Hsieh
New Taipei City
Summary
With around 10 years of experience in the CRO industry, I bring a meticulous and systematic approach to work. Excel in teamwork, passionate about learning new things, and fearless in taking on new challenges. I am eager to contribute these skills to be a valued member of the team. I look forward to working together towards the shared goals!
Overview
14
14
years of professional experience
1
1
Certification
3
3
Languages
Work History
Supervisor of Business Development
QPS-Qualitix Clinical Research Co., Ltd.
10.2020 - 10.2023
- Identified and pursued valuable business opportunities to generate new company revenue.
- Achieved sales goals and service targets by cultivating and securing client relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Negotiated and closed master service agreement with clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Assigned Requests for Information (RFI) and Vendor Qualification to relevant departments for collaboration, and compiled responses for client feedback.
- Identified client needs and consolidated key information for internal evaluation and quoting by all related function heads.
- Facilitated cross-departmental communication and integration to prepare tailor-fit service quotations, ensuring timely delivery.
- Provided explanations for service quotation content, clarified inquiries, and followed up with clients, incorporating feedback to optimize quotation proposals.
- Arranged bid defense meetings with clients for proposals.
- Drafted service contracts.
- Ensured customer satisfaction post-contract signing.
- Kept meticulous client notes and updated account information in company CRM platform.
- Used SalesForce to handle current portfolio and prospective leads.
Sr. Specialist of Business Development
QPS-Qualitix Clinical Research Co., Ltd.
01.2015 - 09.2020
- Identified and pursued valuable business opportunities to generate company revenue.
- Achieved sales goals and service targets by cultivating and securing client relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Assigned Requests for Information (RFI) and Vendor Qualification to relevant departments for collaboration, and compiled responses for client feedback.
- Identified client needs and consolidated key information for internal evaluation and quoting by all related function heads.
- Facilitated cross-departmental communication and integration to prepare tailor-fit service quotations, ensuring timely delivery.
- Provided explanations for service quotation content, clarified inquiries, and followed up with clients, incorporating feedback to optimize quotation proposals.
- Arranged bid defense meetings with clients for proposals.
- Drafted service contracts.
- Ensured customer satisfaction post-contract signing.
- Kept meticulous client notes and updated account information in company CRM platform.
- Used SalesForce to handle current portfolio and prospective leads.
- Guided new departmental staff through BD processes, from CDA, proposal development, contract signing, invoicing and project assignment.
- Maintained and updated content for standardized presentation slides for BD department in introducing company to clients.
Specialist of Business Development
QPS-Qualitix Clinical Research Co., Ltd.
01.2013 - 12.2014
- Designed and continuous optimization of quotation templates.
- Supported to generate sales proposal before agreed deadline with thoughtful preposition.
- Acted as administrator in team to manage files/records and to maintain/update BD master table for proposals/sales records.
- Managed and analyzed business data.
- Prepared weekly, monthly, and annual departmental reports.
- Updated the internal controlling system, including recognition system, NetSuite & Salesforce.
- Leveraged referral networks to promote business development.
- Collectively achieved BD team sales target & develop new clients.
Product Specialist
NuCera Biotech
02.2012 - 11.2012
- Participated in establishment of company's core service, Personalized Adipose-Derived Regenerative Cell (ADRC) Service
- Completed establishment of personalized adipose-derived regenerative cell services within 6 months, including procurement of equipment, development of Standard Operating Procedures (SOPs) for cell processing, establishment of service processes and related forms, cost calculations, and product description.
- Successfully completed 6 cases of Personalized ADSC Service with physicians performing administration services in partner clinics, and without any adverse effects.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Created database of all equipment models and serial Numbers.
- Researched and identified solutions to technical problems.
R&D Specialist
Xenes Anti-aging Consulting Co.
08.2011 - 02.2012
- Assisted and participated in planning and execution of anti-aging medical professional courses.
- Coordination of invitations to domestic and international lecturers.
- Writing promotional copy for courses.
- Application for course credits (Medical Professional Associations in Taiwan).
- General administrative tasks.
R&D Specialist
TJ Biotech
02.2010 - 07.2011
- Collected and analyzed new information on molecular testing technologies and market trends.
- Participated in planning and execution of setup for molecular testing laboratories.
- Participated in establishment of company's core service, DNA ID Service.
- Completed establishment of DNA ID services within 8 months, including procurement of equipment, development of Standard Operating Procedures (SOPs) for cell processing, establishment of service processes and related forms, cost calculations, and product description.
- Procurement of instruments and reagent consumables.
- Successfully completed over 20 cases of DNA ID testing service.
- Operation and reporting of molecular testing procedures and results to clients.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Research Assistant
Anawratha Biotech
08.2009 - 01.2010
- Searched and reviewed literature related to cellular medicine.
- Collected and analyzed new information on cellular medicine technologies and market trends to create representative graphs and charts highlighting results for presentations.
- General administrative tasks.
Education
Master of Science - Medical Technology
National Taiwan University
Taipei City, Taiwan 09.2007 - 2009.07
Bachelor of Science - Medical Technology
Kaohsiung Medical University
Kaohsiung, Taiwan 09.2002 - 2006.06
High School Diploma -
National Tainan Girls' Senior High School
Tainan, Taiwan 09.1999 - 2002.06
Skills
Proposal Development
undefinedCertification
Medical Technologist
Software
Timeline
Supervisor of Business Development
QPS-Qualitix Clinical Research Co., Ltd.
10.2020 - 10.2023
Sr. Specialist of Business Development
QPS-Qualitix Clinical Research Co., Ltd.
01.2015 - 09.2020
Specialist of Business Development
QPS-Qualitix Clinical Research Co., Ltd.
01.2013 - 12.2014
Product Specialist
NuCera Biotech
02.2012 - 11.2012
R&D Specialist
Xenes Anti-aging Consulting Co.
08.2011 - 02.2012
R&D Specialist
TJ Biotech
02.2010 - 07.2011
Research Assistant
Anawratha Biotech
08.2009 - 01.2010
Master of Science - Medical Technology
National Taiwan University
09.2007 - 2009.07
Bachelor of Science - Medical Technology
Kaohsiung Medical University
09.2002 - 2006.06
Medical Technologist
09-2002
High School Diploma -
National Tainan Girls' Senior High School
09.1999 - 2002.06
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