Hiking, Photography
Ling-Fen Chen
AI Transformation Strategy & Innovation Leader
Taipei City
Summary
Distinguished technology executive with over 30 years of progressive leadership experience in software development, digital transformation, and corporate sustainability. Proven track record of managing international teams exceeding 100 professionals across multiple continents, driving strategic initiatives that deliver measurable results. Expert in translating visionary concepts into executable strategies, with demonstrated success in AI implementation, ESG compliance, and organizational transformation. Recognized for exceptional ability to navigate complex multinational environments while fostering innovation and sustainable growth.
Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
37
37
years of professional experience
Work History
Director, US Business Division
WITS Corp. (Wistron ITS)
- International Market Expansion & Operations (Regions: Taiwan, USA, Canada): Transformed operational analytics and resource optimization strategies, leveraging economies of scale to enhance service value and convert human capital into strategic capabilities.
- Technology Innovation: Deployed cutting-edge technology frameworks and application architectures, driving industry-wide service evolution and competitive advantage.
- Client Strategy Partnership: Facilitated key client strategic development initiatives, adapting to dynamic market requirements and consistently delivering exceptional outcomes.
- Knowledge Management: Established comprehensive talent development ecosystem including micro-learning programs, seed talent cultivation, and future leader development initiatives.
- Investment Strategy: Provided technical due diligence and evaluation support for corporate investment decisions, ensuring alignment between business objectives and technological innovation.
Director, TW Business Unit
WITS Corp. (Wistron ITS)
- Large-Scale Project Leadership & Delivery (Regions: Taipei, Shanghai, Wuhan): Directed 100-person development organization through successful delivery of mission-critical projects.
- Key Project Achievements:
- Healthcare Systems: CDC Infectious Disease Notification System and National Immunization Information System (NIIS).
- Financial Services: Advanced Telemarketing Platform and Post-loan Risk Control System.
- Telecommunications: Next-generation CTI System Replacement Initiative.
- Quality Assurance: Pioneered ISO 27001 and CMMI implementation, establishing international-grade service delivery standards.
- Global Localization: Comprehensive internationalization and localization engineering services for Fortune 500 clients.
Executive Assistant to CEO and Chairperson, CEO Office
WITS Corp. (Wistron ITS)
01.2003 - Current
- AI Strategy Implementation: Spearheaded business-wide AI adoption through comprehensive AI Stack/Lifecycle framework, Data-driven for AI Readiness, resulting in enhanced client success metrics and organizational capability advancement.
- ESG & Sustainability Excellence: Led implementation of international sustainability standards and ESG principles, achieving recognition through CDP scores, UN Global Compact certified, EcoVadis Assessment and Taiwan Corporate Sustainability Awards (TCSA).
- Client Strategy Partnership: Deployed advanced technology frameworks and facilitated strategic client initiatives to drive industry service evolution while consistently delivering exceptional outcomes in dynamic market environments.
- Talent Development & Leadership Cultivation: Implemented comprehensive seed talent cultivation and future leader development programs, supported by innovative micro-learning ecosystems.
- M&A Due Diligence: Successfully guided corporate investment decisions through expert technical due diligence, achieving strategic alignment between business objectives and technological innovation portfolios.
Senior Manager / Software Business Unit, Head of Shanghai R&D Center (Site Manager)
Acer Inc.
01.1994 - 01.2002
- International R&D Operations & Technical Leadership (Regions: Taipei, Shanghai): Managed comprehensive R&D center operations including web application development, Java engineering, internationalization/localization services, and multimedia design teams.
- Product Development: Directed Workflow Management Platform development initiative from conception to market delivery.
- Industry Engagement: Participated in international technical conferences and industry forums, contributing to system software specification development and standardization efforts.
Portable Computer Business Unit
01.1994 - 01.1996
- Innovation & Product Development: Led R&D initiatives for advanced computer power management solutions, resulting in proprietary technical patents.
- Recognition: Multiple awards for outstanding performance and contribution to organizational success.
Information Systems Engineer
AT&T-TT
01.1989 - 01.1992
- Systems Excellence (Hsinchu): Maintained and optimized enterprise information systems, achieving exceptional performance metrics.
- Leadership Recognition: Commended by Asia-Pacific President with recommendation for advanced education opportunities in the United States.
Education
Master of Science - Computer Science
University of Missouri-Columbia
Bachelor of Science - Information Science
Tunghai University
Skills
- Fluent in Chinese
- Fluent in business English
Strategic business development
Organizational strategy development
Business management
Corporate sustainability initiatives
Strategic resource management
Fundraising events
Risk mitigation strategies
Effective problem resolution
Process optimization expertise
Team development
Accomplishments
- Government & Industry Recognition
- Ministry of Economic Affairs: Selected for prestigious Cross-Disciplinary High-Tech Talent Training Program (George Washington University & University of Washington, Seattle).
- National Training Initiative: Participated in Ministry of Economic Affairs Chief Architect Training Program, collaborating with national technology leaders.
- Innovation Leadership: Successfully proposed and secured Ministry of Economic Affairs Flagship Project Early Guidance Program funding, establishing developmental framework for national flagship technology initiatives.
- Intellectual Property & Innovation
- Holds 2 technical patents for heuristic zero-volt power-saving devices technology.
Core Competencies
- Strategic Leadership & Innovation
- AI Strategy & Digital Transformation: Architected comprehensive AI implementation frameworks and lifecycle management processes.
- Sustainability Leadership: Achieved exceptional ESG performance with CDP recognition and Taiwan Corporate Sustainability Awards.
- Corporate Development: Provided strategic M&A support including technical due diligence and startup consulting.
- Industry Expertise: Deep experience in high-tech, manufacturing, finance, telecommunications, and healthcare sectors.
- Talent Development: Designed and implemented leadership cultivation programs and micro-learning initiatives.
- Operational Excellence
- Global Team Management: Successfully led multinational technical teams of 100+ professionals across 20+ years.
- Service Delivery Models: Expert in onsite, offshore, and hybrid delivery optimization across global markets.
- Quality & Compliance: Successfully implemented Agile, CMMI, ISO 27001, ISO 14064, and ISO 31000 frameworks.
Interests
Timeline
Executive Assistant to CEO and Chairperson, CEO Office
WITS Corp. (Wistron ITS)
01.2003 - Current
Senior Manager / Software Business Unit, Head of Shanghai R&D Center (Site Manager)
Acer Inc.
01.1994 - 01.2002
Portable Computer Business Unit
01.1994 - 01.1996
Information Systems Engineer
AT&T-TT
01.1989 - 01.1992
Director, US Business Division
WITS Corp. (Wistron ITS)
Director, TW Business Unit
WITS Corp. (Wistron ITS)
Bachelor of Science - Information Science
Tunghai University
Master of Science - Computer Science
University of Missouri-Columbia