Ling-Na Kao
Tainan City,TNN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level relocation consultant position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Relocation Consultant
People First Relocation
Tainan City, Taiwan
07.2021 - Current
- Provided exceptional customer service by addressing concerns promptly and effectively resolving issues that arose during the relocation process.
- Reduced client stress during the moving process by offering comprehensive support and guidance throughout each stage of relocation.
- Conducted thorough research on neighborhoods, schools, and community amenities to provide valuable insights into potential living situations for clients.
- Increased successful relocations by developing customized plans tailored to each client''s unique requirements and preferences.
- Assisted with bank account opening, home search, apartment check-in, and apartment check-out.
Lounge Server
Crown Plaza
Tainan City, Taiwan
01.2018 - 01.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Conducted inventory checks on bar supplies and promptly communicated shortages or discrepancies to management.
- . Streamlined order processing by effectively communicating with bartenders regarding drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Served drinks, appetizers and meals to guests in the lounge.
Education
Bachelor of Arts - Violin Performance
Bowling Green State University
Bowling Green, OH 04.2001 -
Skills
In-Person and Telephone Interviewing
Clerical Oversight
Multitasking
Self Motivation
Problem-solving aptitude
Excellent Communication
Problem-Solving
Organizational Skills
Fluent in English (spoken, written, and read)
Conflict Resolution
Written Communication
Time management abilities
Timeline
Relocation Consultant
People First Relocation
07.2021 - Current
Lounge Server
Crown Plaza
01.2018 - 01.2019
Bachelor of Arts - Violin Performance
Bowling Green State University
04.2001 -