LI SHEN HSU

• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Managed and monitored resource utilization in Alibaba and AWS cloud environments, built cloud infrastructure, controlled costs, and handled domain and certificate planning as well as Nginx traffic forwarding configurations.
• Ensured office systems and network stability and security, reducing user issues and increasing productivity.

• Managed the operations, workforce planning, and development of a 6-person department. Acted as a key liaison for cross-departmental communication and upward reporting.
• Led the system setup, maintenance, and vulnerability patching for over 35 financial industry clients across Taiwan.
• Handled the maintenance of both software and hardware in data centers, with proficiency in systems and tools such as Linux, Tomcat, Nginx, Httpd, Postgresql, Windows Server, M365, PVE, PBS, QNAP, Synology, FortiGate, LibreNMS, and Graylog.
• Acted as project manager (PM) for both internal and external projects, including:

• PM for the DBS-Citi Merger Equipment Project.

• Executed client projects like 'RHCS System Setup' and 'K8s Upgrade'.

• Led internal projects such as 'Corporate Operational Environment Architecture, Migration, and Disaster Recovery Setup','AD Architecture and Implementation','Company Equipment and Product Planning and Introduction' and 'ISO27001 Compliance Support and Regulation Setup'.

• Regularly conducted product introductions for clients.

• • Managed the deployment, control, and troubleshooting of end user computer hardware and software.
• • Maintained data center software and hardware, utilizing LibreNMS and WhatsUp Gold for monitoring.
• • Supported the department in product implementation through POC (Proof of Concept) projects including :
• • Executed projects like 'NAS Setup', 'Corporate Antivirus Software Deployment', 'Proxmox Hyper-Converged System Testing', and 'Branch Office DHCP Server Architecture Improvement.'
• • Built NAS solutions for File Server, SFTP, and server backup services.
• • Deployed corporate antivirus software, designing strategies for Client and Server systems to enhance cybersecurity.
• • Tested Proxmox using decommissioned hardware for hyper-convergence.
• • Improved the branch office’s DHCP architecture by establishing a backup mechanism.