Summary
Overview
Work History
Education
Skills
Timeline
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LIU WEI CHEN

Software Engineer
No-5, Ln. 11, Jiuqiongkeng, Pinglin Dist., New Taipei City 212222 , Taiwan (R.O.C.)

Summary

Can provide relevant letters of recommendation.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Yuan Cheng Manpower Services Co., Ltd.
10.2023 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Administrative Staff Member

Land Bank Of Taiwan
07.2021 - 09.2021
  • Assisting the supervisor in processing and organizing information related to relief loans, facilitating assistance for individuals seeking loans from the bank.
  • Organize the database
  • Procurement of Supplies

Education

Bachelor of Science - Department of Applied Mathematics

Feng Chia University
Taichung, TW
04.2001 -

Skills

    Professional Typing Certificate in English

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Timeline

Customer Service Representative

Yuan Cheng Manpower Services Co., Ltd.
10.2023 - Current

Administrative Staff Member

Land Bank Of Taiwan
07.2021 - 09.2021

Bachelor of Science - Department of Applied Mathematics

Feng Chia University
04.2001 -

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LIU WEI CHENSoftware Engineer