Logan Li
OSS Engineer
New Taipei
Summary
Dynamic OSS Engineer with a proven track record at 京訊股份有限公司, excelling in customer support and Linux expertise. Successfully mentored junior engineers and optimized system performance through effective monitoring tools. Recognized for enhancing team collaboration and driving continuous improvement initiatives, ensuring high-quality service delivery in fast-paced environments.
Overview
20
20
years of professional experience
Work History
OSS Engineer
京訊股份有限公司(Nokia Contractor)
01.2020 - Current
- Mentored junior engineers on OSS tools and practices, fostering a collaborative work environment focused on continuous learning and improvement.
- Assisted in the development of technical documentation, ensuring accurate representation of implemented systems and processes for future reference purposes.
- Supported end-users by responding promptly to inquiries, diagnosing issues accurately, and providing effective resolutions in a timely manner.
- Managed multiple simultaneous projects effectively while adhering to strict deadlines utilizing strong organizational skills.
IOS Software Engineer
玩美集品網路科技股份有限公司
04.2018 - 11.2019
- Reduced application crashes by rigorously identifying and resolving bugs during the development lifecycle.
- Streamlined app development processes by implementing efficient coding practices and improving team collaboration.
- Optimized application loading times by refining memory management techniques and resource allocation strategies.
- Effectively utilized version control systems like Git for secure storage of codebase history while enabling smooth collaboration among team members.
Systems Engineer
贊雲科技股份有限公司
11.2013 - 03.2018
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
- Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
- Developed custom software solutions for various business needs, resulting in improved productivity.
- Conducted end-user reviews for modified and new systems.
- Develop and define the system architecture platform required for software development
- Assist the system administration team in troubleshooting various system and software issues
- iOS and Android app development
- Software version control and release management
- Assist R&D managers in troubleshooting and resolving various issues
Linux System Administrator
台寶網發展股份有限公司
01.2013 - 06.2013
- Improved system performance by optimizing Linux server configurations, implementing efficient backup processes, and performing regular maintenance tasks.
- Implemented monitoring tools for real-time analysis of system performance, allowing for proactive identification of potential issues before they impacted users.
- Provided hands-on support for end-users experiencing issues with Linux-based systems or applications, facilitating quick resolutions and minimal disruptions to productivity.
- Maintenance of the e-commerce platform
- Maintenance of internal Windows Server, Mail Server, and SQL Server systems
- Deployment and maintenance of the Linux KVM virtualization platform
Linux System Administrator
保通網路資訊科技有限公司
05.2012 - 10.2012
- Improved system performance by optimizing Linux server configurations, implementing efficient backup processes, and performing regular maintenance tasks.
- Implemented monitoring tools for real-time analysis of system performance, allowing for proactive identification of potential issues before they impacted users.
- Provided hands-on support for end-users experiencing issues with Linux-based systems or applications, facilitating quick resolutions and minimal disruptions to productivity.
- Maintenance of the e-commerce platform
- Maintenance of internal Windows Server, Mail Server, and SQL Server systems
- Deployment and maintenance of the Linux KVM virtualization platform
MIS Network Administrator
艾笛森光電股份有限公司
10.2011 - 04.2012
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Assisted IT staff on troubleshooting issues and closing calls.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
Network Administrator
皇宇科技股份有限公司
10.2009 - 10.2011
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- EIP and ERP system administration, and maintenance of servers for other information platforms.
Engineer
五聯國際企業股份有限公司
02.2006 - 07.2009
- Understand and analyze the customer's network architecture, and deploy appropriate intrusion prevention products.
- Design wireless topology for the environment, and build and test the overall wireless network coverage.
- Provide customers with comprehensive solutions for information security, defense, and load balancing.
Education
Bachelor of Arts - Department of Chinese Literature
Tamkang University
New Taipei, Taiwan 04.2001 -
Skills
Customer support
Monitoring tools
Incident management
Automation tools
Scripting languages
Network administration
Linux expertise
Timeline
OSS Engineer
京訊股份有限公司(Nokia Contractor)
01.2020 - Current
IOS Software Engineer
玩美集品網路科技股份有限公司
04.2018 - 11.2019
Systems Engineer
贊雲科技股份有限公司
11.2013 - 03.2018
Linux System Administrator
台寶網發展股份有限公司
01.2013 - 06.2013
Linux System Administrator
保通網路資訊科技有限公司
05.2012 - 10.2012
MIS Network Administrator
艾笛森光電股份有限公司
10.2011 - 04.2012
Network Administrator
皇宇科技股份有限公司
10.2009 - 10.2011
Engineer
五聯國際企業股份有限公司
02.2006 - 07.2009
Bachelor of Arts - Department of Chinese Literature
Tamkang University
04.2001 -
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