Louis Lin

Development & Implementation of SaaS Product Services

• Defined API structures and user flows, collaborating with external development teams to build key product features, including core product development, OTP login, and an integrated membership system.
• Assisted 5+ independent musicians in adopting the company’s SaaS solutions, deploying across both web and app platforms.
• Led consultative service implementation, integrating product solutions into clients' business models, resulting in 5,000+ paying fan club members.

Business Operations

• Led three major business units with a cross-functional team of 10 members.
• Managed P/L performance, driving business growth and achieving a 44.69% YoY increase.
• Grew the total membership base by 78%, reaching 33,000+ members.

User Experience Optimization

• Led the e-commerce platform interface revamp, enhancing SEO, resulting in a 30% increase in organic traffic and a 26% improvement in page performance.
• Implemented automated customer service in the e-commerce division, boosting customer support efficiency by 76%.

Course Project Planning & Production:

• Successfully completed 5 online course projects within one year.
• Generated $20,000,000+ in course revenue , reaching 5,000+ students.

User Experience Optimization & Engagement Enhancement:

• Collaborated with the product team to develop the first interactive online course in the market.
• Achieved an average project satisfaction score of 4.95/5.
• Maintained an average course participation rate of 45% and a completion rate of 42%.

• Develop major creative direction for the repertoire of musicians and artist.
• Coordinate tasks among all collaboration teams (music production, graphic design, styling, AD shooting, marketing, etc.)
• Create and execute appealing marketing content (including campaigns, social media contents, videos, albums or extended plays, showcases, etc. )

• - Cooperate with collaboration teams (music production, graphic design, styling, AD shooting, marketing, etc.)
• Execute marketing strategy precisely (including campaigns, social media content, videos, albums or extended plays, showcases, etc. )