Michael Chen
Taipei City
Summary
Seasoned Account Manager with 10-year history in sales and account development. Adept at leveraging people skills and business acumen to develop customized solutions and approaches that achieve dramatic results.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
7
7
Certificates
2
2
Languages
Work History
Senior Partner Manager
Tencent
04.2020 - Current
- Enabled partners'' sales teams with relevant product knowledge, tools, and resources needed to effectively position offerings in market
- Met or exceeded sales goals for 15 accounts by bringing in over 100+ new accounts and upselling 100+ deals to existing clients
- Spearheaded joint marketing activities to increase brand visibility within partner community and drive collaborative success stories
- Led contract negotiations, striking balance between safeguarding company interests and accommodating partner requirements
- Enhanced channel performance by identifying and addressing gaps in partner capabilities and resources
- Attended customer meetings, trade shows and conferences as company representative
- Led team of partners to achieve 50% growth in annual sales targets over past two years, reaching total of $3M.
Sales Director
CloudRiches
2 2018 - 12.2019
- Exploit China market and build new team of CloudRiches
- Created partner ecosystem and co-worked with Microsoft to reach revenue QoQ 1704%, YoY 225%
- Revived struggling operation from being on verge of bankruptcy to turnaround success story
- Revamped pricing strategy, implemented effective promotional strategies, trained high-performance sales team and helped boost corporate image
- Improved sales policies and practices
- Defined sales cycle, created accurate job descriptions and developed standards for customer relationship management.
Consultant
eCloudvalley
08.2017 - 02.2018
- Execute Microsoft Azure technical skills training and solutions for eCloudvalley employees
- Created two Application innovation sales scenario for Microsoft Azure platform products
- (Migration tools & Bot)
- In charge of Microsoft Azure cloud solutions and architecture for enterprise customers.
Cloud Technical Consultant
Infofab Inc.
08.2016 - 07.2017
- Participated SAP on Azure project to generated sales kit and architecture that contribute to NT$ 1M revenue annually
- Participated 3 enterprise accounts project to deliver technical consulting service and training that that contribute to NT$ 1.2M revenue annually
- Accelerated Infofab Inc
- And OSE corporation use Office 365 products
- Evaluated to create 16 Application innovation scenarios for SAP, Microsoft Azure and Office 365 products
- Successfully raised Infofab Inc
- To use Office 365 products, increased YOY by 20%
- Executed OSE corporation to transform existing platform to Office 365 products.
Technical Account Manager
Microsoft Taiwan
07.2014 - 06.2016
- Greater China Services Marketing Advocator in Taiwan that lead business strategy setting and promote for entire Microsoft Services business and enterprise solution in Taiwan
- Led sales cycle and project delivery in 18 enterprise accounts
- Participated project delivery in Banking account that totally contribute to NT$ 5M annual sales
- Created two Application innovation sales scenario for Microsoft Azure platform products
- Accelerated enterprise accounts use Microsoft Azure products, Office 365 products and training.
Education
M.S. in Information Technology -
Overseas Chinese University
Taichung City, TXG 09.2013 - 05.2015
B.A. in Information Technology -
Overseas Chinese University
Taichung City, TXG 09.2009 - 05.2013
Skills
New Business Development
Turnaround & High-Growth Strategies
P&L Management
Customer Relationship Management
Strategic Planning
Staff Training & Development
Operations Management
Contract Negotiations
Key Account Management
Budgeting & Forecasting
Certification
Microsoft Certified Professional (MCP): Programming in HTML5 with JavaScript and CSS3
Timeline
Senior Partner Manager
Tencent
04.2020 - Current
Consultant
eCloudvalley
08.2017 - 02.2018
Cloud Technical Consultant
Infofab Inc.
08.2016 - 07.2017
Technical Account Manager
Microsoft Taiwan
07.2014 - 06.2016
M.S. in Information Technology -
Overseas Chinese University
09.2013 - 05.2015
B.A. in Information Technology -
Overseas Chinese University
09.2009 - 05.2013
Sales Director
CloudRiches
2 2018 - 12.2019
Contest Experience
- 2014 Microsoft Rising Star the Second Place
- Microsoft Windows Phone Development Specialist
- Microsoft Cloud Hero the Second Place
Technical Community
Study4.TW
Global Azure Bootcamp 2015, 2016, 2017 person in charge of Taiwan and speaker,
Global Azure Bootcamp 2018 person in charge of Beijing, China,
https://study4-tw.kktix.cc/events/2015azurebootcamp,
https://study4-tw.kktix.cc/events/azurebootcamp2016,
https://study4-tw.kktix.cc/events/study4aprgabc,
http://www.huodongxing.com/event/6422884859700,
http://study4.tw/
Award Experience
- Microsoft Most Valuable Professional, 07/2014, 06/2018
- Microsoft MVP - Windows Platform Development.
- Microsoft MVP - Microsoft Azure.
- Microsoft MVP Global Summit Showcase 2014 - Represent of Taiwan (https://goo.gl/JAfvjY).