Michael Wu

• Reviewing and analyzing contracts to ensure compliance with company policies and legal requirements.
• Developing and implementing effective purchasing strategies to optimize procurement processes.
• Negotiating with clients to refine contract terms and conditions, ensuring mutual understanding and agreement.
• Cooperating with accounting department to verify budget availability and reconcile any discrepancies.
• Maintaining ongoing communication with clients throughout the contract lifecycle to ensure satisfaction and identify opportunities for improvement.

Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.

• Contacting potential customers to schedule appointments and promote our products or services.
• Addressing any sales or contract-related concerns that customers may have in a timely and professional manner.
• Handling the administrative tasks of the Sales Department, including data entry, file management, and report generation.
• Conducting follow-up calls to confirm orders and delivery dates, and providing updates to customers as needed.
• Tracking sales orders to ensure that they are processed and shipped on time, and communicating any delays or issues to customers proactively.

• Adhered to timelines to meet quality assurance targets.
• Installed and replaced fans for various projects, ensuring they were functioning properly.
• Conducted test and balancing procedures with contractors to ensure optimal performance of ventilation systems.
• Troubleshoot any issues that arose during installation or operation of fans.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Answered customer questions about fan performance, required HP, and fan efficiency.