Summary
Overview
Work History
Education
Skills
Timeline
CONTACT
Generic
MINNIE TSENG

MINNIE TSENG

Hospital Administrative Officer
Taichung City,TXG

Summary

Results-driven Medical Administrative officer with 3 years of experience in medical industry. Skilled in problem-solving and negotiation. Seeking to contribute to International Health Care Company.

Overview

4
4
years of professional experience

Work History

OB-GYN Department Secretary

Tung’s Taichung Metro Harbor Hospital
01.2024 - 01.2025
  • Provided comprehensive medical administrative support, including interdepartmental coordination, data entry, and clerical assistance for clinical staff.
  • Administered departmental document management, including official correspondence, filing, archiving and medical administrative record control.
  • Coordinated physician scheduling, including duty rosters and on-call assignments, to ensure continuous clinical coverage and operational efficiency.

Medical Administrative Officer

Taichung Veterans General Hospital
01.2021 - 01.2023
  • Processed and coordinated official documents per month from the Veterans Affairs Council, ensuring 100% on-time review, tracking, and interdepartmental dissemination.
  • Handled internal public safety and security incidents annually, including incident intake, cross-departmental coordination, reporting, and corrective action tracking to ensure hospital safety and regulatory compliance.
  • Managed patient feedback cases per year, including complaints and commendations, achieving a resolution rate of over 85% through timely response, root-cause analysis, and coordination with clinical and administrative departments.

Education

BSc. - English Language, Literature and Linguistics

Providence University Taiwan

Skills

Communication

Time Management

Problem-Solving & Decision-Making

Technical and Digital

Leadership

Negotiation

Adaptability

Timeline

OB-GYN Department Secretary

Tung’s Taichung Metro Harbor Hospital
01.2024 - 01.2025

Medical Administrative Officer

Taichung Veterans General Hospital
01.2021 - 01.2023

BSc. - English Language, Literature and Linguistics

Providence University Taiwan

CONTACT

  • Feature1264@gmail.com
  • +886 33851214

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MINNIE TSENGHospital Administrative Officer