MINNIE TSENG
Hospital Administrative Officer
Taichung City,TXG
Summary
Results-driven Medical Administrative officer with 3 years of experience in medical industry. Skilled in problem-solving and negotiation. Seeking to contribute to International Health Care Company.
Overview
4
4
years of professional experience
Work History
OB-GYN Department Secretary
Tung’s Taichung Metro Harbor Hospital
01.2024 - 01.2025
- Provided comprehensive medical administrative support, including interdepartmental coordination, data entry, and clerical assistance for clinical staff.
- Administered departmental document management, including official correspondence, filing, archiving and medical administrative record control.
- Coordinated physician scheduling, including duty rosters and on-call assignments, to ensure continuous clinical coverage and operational efficiency.
Medical Administrative Officer
Taichung Veterans General Hospital
01.2021 - 01.2023
- Processed and coordinated official documents per month from the Veterans Affairs Council, ensuring 100% on-time review, tracking, and interdepartmental dissemination.
- Handled internal public safety and security incidents annually, including incident intake, cross-departmental coordination, reporting, and corrective action tracking to ensure hospital safety and regulatory compliance.
- Managed patient feedback cases per year, including complaints and commendations, achieving a resolution rate of over 85% through timely response, root-cause analysis, and coordination with clinical and administrative departments.
Education
BSc. - English Language, Literature and Linguistics
Providence University Taiwan
Skills
Communication
Timeline
OB-GYN Department Secretary
Tung’s Taichung Metro Harbor Hospital
01.2024 - 01.2025
Medical Administrative Officer
Taichung Veterans General Hospital
01.2021 - 01.2023
BSc. - English Language, Literature and Linguistics
Providence University Taiwan
CONTACT
- Feature1264@gmail.com
- +886 33851214