Molly Liu

Market Development in EEU

• 180% hit rate by quarterly continuously, 1379% YoY compared to 2022.
• Successfully opened 1 distributor and 2 new channels.
• Build strong relationships through efficient communication with distributor.

Channel strategy planning

• ROI 363% for Czech Q2 channel promotion.
• Extend brand exposure in both on/offline, increase over 3M impression (80% YoY)
• Closely progress tracking, execution and effectiveness analysis

• Luxury retail expert in 2022. (Jewelry/Bags/Car/Wine...).
• MCP (Colleague engagement team) seed leader in 2021.
• Deliver world-class lifestyle requests via phone and email.
• Maintained entire family's schedule and organized events.
• Meet agreed service levels and compliance requirements.

• Constantly 8 times top 5 monthly performance during 2019-2020
• Navigate CRM systems and applications to service our Customers
• Deal with the complaint case for provide best service to customers.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Helping student’s homework & Daily conversation training.