Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Momo (Yin-Dan) Chen

Program Management
Kaohsiung

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Sales Specialist

Chaheng Precision CO., LTD.
04.2022 - Current
  • Handle European line of business. (Main clients are from France and Belgium.)
  • Provide first-rate service to all customers to assess satisfaction and resolve supply or service concerns.
  • Handle customer complaint, non-conformed supply with QA.
  • Collaborate with cross-functional teams to identify and address customer needs.
  • Managed inventory and supply chain functions for production materials and equipment with clients and forwarder.
  • Assist financial department for late payment request.


Production Coordinator

CGCG INC.
09.2019 - 10.2021
  • Handled American line projects - Star Wars TV series “Bad Batch Season one and two” and “Tales of Jedi” are streaming on Disney Plus.
  • Worked with supervisors and team members to achieve clients' needs and request.
  • Created and maintained schedules and provided internal cross-functional department support.
  • Assisted with budgeting and accounting of production-related tasks.

Education

Bachelor of Arts - TESOL

Hobe Sound Bible College
Florida
04.2001 -

High School Diploma -

Kaohsiung Municipal Kaohsiung Industrial
Kaohsiung
04.2001 -

Skills

Client Relations

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Interests

Traveling

Singing

Teaching

Timeline

Sales Specialist

Chaheng Precision CO., LTD.
04.2022 - Current

Production Coordinator

CGCG INC.
09.2019 - 10.2021

Bachelor of Arts - TESOL

Hobe Sound Bible College
04.2001 -

High School Diploma -

Kaohsiung Municipal Kaohsiung Industrial
04.2001 -
Momo (Yin-Dan) ChenProgram Management