Tuyet My Vo
College Student
New Taipei,NWT
Summary
Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Outgoing [Job Title] with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Restaurant Server
瓦城泰統股份有限公司（TTFB COMPANY LIMITED）
New Taipei City, Taoyuan District
12.2020 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Checked identification for minimum age for sale of alcoholic beverages.
Education
Departement of Catering Management
LeeMing Institute of Techonology
No. 22, Section 3, Tailin Rd, Taishan District 10.2019 - Current
Skills
Guest relations management
Certification
TOCFL 4
Timeline
TOCFL 4
05-2022
Restaurant Server
瓦城泰統股份有限公司（TTFB COMPANY LIMITED）
12.2020 - Current
Departement of Catering Management
LeeMing Institute of Techonology
10.2019 - Current
Similar Profiles
Chia Yun ChangChia Yun Chang
Civil Engineer at Taiwan International Port Company-(TIPC)台灣港務股份有限公司Civil Engineer at Taiwan International Port Company-(TIPC)台灣港務股份有限公司
Zoe LiZoe Li
Sales Specialist at MetaAge Corporation(邁達特數位股份有限公司)Sales Specialist at MetaAge Corporation(邁達特數位股份有限公司)
Toni YuhandriToni Yuhandri
Mechanical Engineer at 華新麗華股份有限公司 Walsin LihwaMechanical Engineer at 華新麗華股份有限公司 Walsin Lihwa