Dynamic and results-driven manager with extensive experience at Evergreen Airline Service Corp. Proven leadership in overseeing a 200-member team and enhancing operational efficiency. Expertise in contract management and operations, successfully maintaining key client relationships while ensuring compliance with service level agreements. Committed to continuous improvement and strategic development in the aviation sector.
Before I join EGAS in 2007, started airlines business from 1994 EVA Air as a airport service staff, experienced check-in lounge, gate agent, cargo loading plan, airport service supervisor.
-join EGAS (Evergreen Airport Service) in2007 due to marriage
-from 2007 in EGAS
-ground handling department as an officer
. operation document maintain
. department administration
. communication with company and airport authority.
- from 2015 as a manger of passenger service department
. daily operation monitor.
. manpower/roster dispatch
. regular meeting with HQ/customer/ airprot authority
-2016-now EGAS Corporate Business Div.
. maintain relationship with key account(Air Asia, Air New Zealand, Asiana, EVA Airlines
. Organize ground operation audit/inspections from customer carriers and aviation authority.
. GSE procurement
. Pricing for SGHA
. Accounting
. Company development plan and research.
Team leadership: