YIN CHIALIN - Manager - Evergreen Airline Service Corp.

Summary

Dynamic and results-driven manager with extensive experience at Evergreen Airline Service Corp. Proven leadership in overseeing a 200-member team and enhancing operational efficiency. Expertise in contract management and operations, successfully maintaining key client relationships while ensuring compliance with service level agreements. Committed to continuous improvement and strategic development in the aviation sector.

Overview

10

years of professional experience

Work History

Manager

Evergreen Airline Service Corp.

08.2015 - Current

Before I join EGAS in 2007, started airlines business from 1994 EVA Air as a airport service staff, experienced check-in lounge, gate agent, cargo loading plan, airport service supervisor.

-join EGAS (Evergreen Airport Service) in2007 due to marriage

-from 2007 in EGAS

-ground handling department as an officer

. operation document maintain

. department administration

. communication with company and airport authority.

- from 2015 as a manger of passenger service department

. daily operation monitor.

. manpower/roster dispatch

. regular meeting with HQ/customer/ airprot authority

-2016-now EGAS Corporate Business Div.

. maintain relationship with key account(Air Asia, Air New Zealand, Asiana, EVA Airlines

. Organize ground operation audit/inspections from customer carriers and aviation authority.

. GSE procurement

. Pricing for SGHA

. Accounting

. Company development plan and research.

Education

Bachelor of Arts - Journalism And Mass Communication

Fu Jen Catholic University

New Taipei, Taiwan

04.2001 -

Skills

Team leadership:

As I was a airport service supervisor, took lead of 200 staff team, especially in a daily hub operation, I am quit confidant with my leadership and Decision making

Operations management:

Based on my pervious passenger service experience, I also gained solid ground operation knowledge's in EGAS, familiar with AHM, GOM, SLA

Contract management:

Excepted to maintain relationship with our customers, contract/pricing/ SLA is the main task of my job