Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Languages
Interests
Timeline
AssistantManager
Ncedile Takhona Ngwenya

Ncedile Takhona Ngwenya

Senior Business Development Officer
Tamsui,NWT

Summary

Passionate final-year international business and trade student graduating in June 2025 with 10 years of experience in the insurance industry. Demonstrated expertise in digital marketing, international business strategies, and marketing HR positions. Excited to contribute to your team by applying skills and a collaborative approach to driving innovative solutions and fostering growth. Personable customer relations leader motivated to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, resulting in improved customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customers and the organization, ultimately improving response time.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
3
3
Languages

Work History

ESL Teacher

American Eagle Institute
08.2022 - Current
  • Assessing student progress and writing reports
  • Informing parents about student progress
  • Teaching basic English skills including reading, writing, and speaking
  • Engaging students to ensure a lively classroom atmosphere
  • Teaching students the correct pronunciation of words
  • Created and delivered engaging lesson plans to accommodate different learning styles.
  • Evaluated student progress using standardized tests, quizzes, and oral assessments to modify teaching strategies as needed.
  • Educated students in basics of English grammar and conversational speaking.
  • Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
  • Fostered supportive and motivational classroom environment, encouraging students to achieve their full potential.

Volunteer

Volunteer Ship Taiwan
03.2024 - Current
  • Prepare and distribute food to the homeless
  • Maintained clean, neat, and operational facilities to serve program needs
  • Communicated with staff members to stay informed about volunteer opportunities and events
  • Completed daily domestic tasks in shelters and group homes to assist people in need
  • Coordinated food drives for improved local food bank stock levels
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Career Consultant Assistant

Job Portal
04.2019 - Current
  • Career readiness services, ensuring the job application process for graduates in Eswatini and South Africa
  • Facilitated group coaching sessions focused on skill-building activities designed to improve job search success and career advancement
  • Collaborated with clients to clarify their professional objectives, resulting in targeted job applications with higher success rates
  • Coached clients on developing strong professional networks through social media platforms like LinkedIn, leading to increased visibility within desired industries
  • Trained and mentored 60 new personnel hired to fulfill various roles.

Independent International Business Consultant

X-culture
08.2023 - 12.2023
  • Competition analysis
  • Analysis of the international target market and trade regulations
  • Development of an international market expansion strategy, including
  • Strategic analysis and recommendations regarding the market entry mode
  • Marketing and promotion
  • Logistics management
  • Product adaptation for the new market
  • Project management
  • Work in global virtual teams
  • Presentation of the consulting project findings and recommendations to the client
  • Leading and coordinating a global virtual team
  • Reason for termination: Successful project completion

Procurement Administrator

Sitetch Automations Systems
01.2020 - 05.2020
  • Optimized purchase order preparation and execution in line with organizational procurement standards
  • Enhanced office efficiency with organized file systems, responsive phone handling, and professional email communication
  • Conducted thorough accounting tasks, focusing on detailed invoicing and rigorous budget oversight
  • Streamlined procurement operations by accurately entering and managing purchase order information
  • Engaged in strategic supplier negotiations to secure materials at cost-effective rates and favorable timelines
  • Ensured timely stock collection, supporting consistent inventory management and readiness
  • Implemented inventory control systems to better manage stock levels and minimize surplus supplies.

Senior Business Development Officer

Eazy Grow International (Pty) Ltd
08.2017 - 02.2019
  • Spearhead daily branch operations, ensuring strict adherence to company policies and regulatory standards
  • Lead talent acquisition and development, including training and supervising insurance agents and support staff
  • Streamline branch processes to maximize efficiency and boost productivity
  • Establish and enforce ambitious sales targets and performance benchmarks in line with corporate goals
  • Generated new business with marketing initiatives and strategic plans.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Mentored junior team members, sharing expertise and fostering a collaborative work environment focused on achieving shared goals.
  • Increased company revenue by identifying and pursuing new business opportunities.
  • Mentored junior team members, fostering an environment of professional growth and development.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Founded performance- and merit-based evaluation system to assess staff performance.

Office Administrator

Eazy Grow International (Pty) Ltd
11.2012 - 01.2014
  • Executed essential administrative tasks, including processing student applications and managing financial transactions
  • Facilitated communication by dispatching acceptance letters to successful applicants
  • Actively promoted the Free Education program to prospective clients through direct engagement
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Reconciled account files and produced monthly reports.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Sales Data Capturer

Regenesys Business School
11.2012 - 01.2014
  • Executed essential administrative tasks, including processing student applications and managing financial transactions.
  • Facilitated communication by dispatching acceptance letters to successful applicants.
  • Actively promoted the Free Education program to prospective clients through direct engagement.
  • Efficiently allocated potential leads to the Business Development Executive to optimize sales opportunities.
  • Produced comprehensive sales reports, delivering valuable insights to the sales team and management.
  • Corrected data entry errors to prevent duplication or data degradation.

Education

Bachelor of Science - Digital Marketing Management, Human Resource Management, International Business and Marketing

Ming Chuan University
Taipei City, Taiwan
09.2021 - 06.2025

No Degree - Mandarin

Ming Chuan University
Taipei City, Taiwan
04.2001 - 2021.01

BBA - Entrepreneurship

Tshwane University of Technology
Pretoria
04.2001 - 2012.01

National Certificate of Educational Achievement - Matric

Nelspruit Private College
Nelspruit, Mpumalanga

Skills

Accomplishments

  • Proposal accepted and approved by the National Science and Technology Council (NSTC) in Taiwan, securing funding for an 8-month research project.
  • Ranked in the top 20% of approved proposals.
  • The project is set to conclude on 02/28/25.
  • Selected to attend the Young Champions' Summit for Peace, Security, and Sustainable Development in Cotonou, Benin, from 11/14/2019 to 11/16/2019.
  • Expanded client base by 60% at Eazy Grow International (Pty) Ltd through active participation in marketing and sales promotions.
  • Participated in the Southern African Regional Consultation on Youth's roles and Contributions to peace and Security in Africa, held in Botswana.

Certification

The IELTS - International English Language Testing System

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)

Interests

Digital Marketing Manager

Brand Manager

Business Development Manager

Customer Relationship Manager (CRM)

Digital Marketing Strategist

Market Research Analyst

Insurance Marketing and Sales Lead

Timeline

Volunteer

Volunteer Ship Taiwan
03.2024 - Current

TOEIC - Test of English for International Communication.

01-2024

Independent International Business Consultant

X-culture
08.2023 - 12.2023

ESL Teacher

American Eagle Institute
08.2022 - Current

Bachelor of Science - Digital Marketing Management, Human Resource Management, International Business and Marketing

Ming Chuan University
09.2021 - 06.2025

Procurement Administrator

Sitetch Automations Systems
01.2020 - 05.2020

Career Consultant Assistant

Job Portal
04.2019 - Current

Senior Business Development Officer

Eazy Grow International (Pty) Ltd
08.2017 - 02.2019

Sales Data Capturer

Regenesys Business School
11.2012 - 01.2014

Office Administrator

Eazy Grow International (Pty) Ltd
11.2012 - 01.2014

No Degree - Mandarin

Ming Chuan University
04.2001 - 2021.01

BBA - Entrepreneurship

Tshwane University of Technology
04.2001 - 2012.01

National Certificate of Educational Achievement - Matric

Nelspruit Private College

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Ncedile Takhona NgwenyaSenior Business Development Officer