Summary
Work History
Education
Skills
Languages
Timeline
Generic

Nhu Yen Pham

Taipei

Summary

Excelled in relationship building and problem resolution, fostering a welcoming atmosphere for guests. Skilled in organization and client relations, ensuring efficient appointment scheduling and conflict management without compromising service quality.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work History

Restaurant Server

興蓬萊台菜餐廳 Shingpenglai Restaurant
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.

Education

International Business And Trade

Ming Chuan University
Taipei, Taiwan
01-2026

Skills

  • Customer satisfaction
  • Organization
  • Problem resolution
  • Relationship building
  • Client relations
  • Appointment scheduling

Languages

Vietnamese
Native language
English
Upper intermediate
B2
Chinese (Mandarin)
Elementary
A2

Timeline

Restaurant Server

興蓬萊台菜餐廳 Shingpenglai Restaurant

International Business And Trade

Ming Chuan University
Nhu Yen Pham