Microsoft Excel
Nien Ting Yang
Accounting Clerk , Compliance Officer, Junior Specialist
Taichung City,Taiwan, Republic Of China
Summary
Accomplished Compliance Officer with a proven track record at Jet Surplus Technology Limited, enhancing operational compliance and risk management. Expert in auditing procedures and customer support, I significantly improved process efficiency and compliance adherence. Skilled in Microsoft Excel and adept at fostering positive client relations, my approach consistently achieves and surpasses goals.
Overview
9
9
years of professional experience
5
5
Languages
5
5
years of post-secondary education
Work History
Finance Assistant
YMA
03.2024 - 03.2024
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Entered financial data into company accounting system with stringent adherence to data security protocols
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Organized budget documentation and tracked expenses to maintain tight business controls.
Junior Specialist
Cathay United Bank
02.2023 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained and managed customer files and databases.
- Educated customers on company systems, form completion, and access to services.
- Escalated complicated customer account issues to supervisors and help desk workers.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Compliance Officer
Jet Surplus Technology Limited
02.2018 - 11.2022
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Monitored and assessed compliance risks associated with operational processes and procedures.
Accounting Clerk
Jet Surplus Technology Limited
09.2014 - 02.2018
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Coordinated with external auditors during annual audits, facilitating efficient access to required documents and information leading to reduced audit completion times.
- Reported financial data and updated financial records in ledgers and journals.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Education
BBA - Department of Risk Management And Insurance
Feng Chia University
No. 100, Wenhua Rd. Xitun Dist., Taichung City , 2009.Sep - 2014.Jun
Skills
Auditing procedures
Bank Reconciliation
Customer Support
Inbound Call Management
Insurance Coordination
Invoice Management
Risk Management
Service Recommendations
Skilled in Microsoft Word
Skilled in Microsoft Excel
Skilled in Microsoft Powerpoint
Skilled in Microsoft Outlook
Skilled in Microsoft Clipchamp for photoshop and video
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balance4-day work week401k matchFlexible work hoursPersonal development programsStock Options / Equity / Profit SharingTeam Building / Company RetreatsSoftware
Microsoft Word
Microsoft Outlook
Microsoft Powerpoint
Microsoft Clipchamp
Adobe Acrobat
Interests
Watching Documentary Worldwide
Reading Chinese & English News Worldwide
E-Commerce Shopping - Amazon USA & Amazon Japan
E-Commerce Shopping - Taobao China
Baseball Fans (MLB, CTBC Brothers, NPB, KBO)
Timeline
Finance Assistant
YMA
03.2024 - 03.2024
Junior Specialist
Cathay United Bank
02.2023 - 05.2023
Compliance Officer
Jet Surplus Technology Limited
02.2018 - 11.2022
Accounting Clerk
Jet Surplus Technology Limited
09.2014 - 02.2018
BBA - Department of Risk Management And Insurance
Feng Chia University
2009.Sep - 2014.Jun