Nien Tzu Chou

• Responsible for SMB customer and developed customized solutions utilizing cloud-based products and software licensing to meet clients' specific needs and challenges.
• Enhanced customer satisfaction by proactively addressing concerns and providing solutions.
• Implemented effective communication strategies that fostered long-lasting connections with customers.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Responsible for driving aggressive growth within specific territory.
• Following up on all prospective lead, by contacting them and stay in touch.

Highlight:

1. Win the first DR to cloud deal in Taiwan Oracle

2. Assist 6 new accounts to use Oracle cloud in 2020

3. Oracle cloud consumption: 200K/year

• Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
• Supports sales and managers by resolving problems, tracking pipelines and reporting sales information.
• Transform data into insights for monitoring and analyzing sales forecast.
• Segment’s budget controlling.

• Planning and implementation on of marketing events.
• Creating reports for analyzing marketing event and modifying the marketing strategy.
• Improved customer satisfaction with targeted training programs for retail staff on product features and benefits.