Nina Cheng
Summary
Skilled software project management professional offering more than 5 years of experience working in technology sector, including products such as mobile phones, IoT devices, and desktop. Promoted collaboration among cross-functional teams while consistently delivering high-quality results and prioritizing customer satisfaction goals. A mission-focused, and creative problem-solver in the software development pipeline, consistently exceeding expectations through flexibility and adaptability.
Overview
8
8
years of professional experience
Work History
Technical Program Manager
Employed By IMC And YunJing, Supporting Google
09.2021 - Current
- Collaborated with cross-functional teams to drive RMA rate reduction by implementing targeted solutions.
- Initiated the development of automated dashboards and data processes, resulting in enhanced efficiency in resolving top user software issues..
- Executed meticulous in-depth analysis, uncovering latent problems and contributing essential insights to the investigation of trending issues.
- Contributed to the timely resolution of software issues, actively supporting the issue burndown initiative.
Software Project Manager
Wibase Industrial Solutions
04.2021 - 09.2021
- Oversaw planning, development, verification and risks involved in IoT software products.
- Enhanced project efficiency by streamlining communication channels.
- Reduced software development time by identifying bottlenecks and optimizing resources allocation.
- Coordinated cross-functional hardware and software teams, ensuring smooth collaboration and driving increased productivity and innovation.
Project Specialist (Contractor)
Industrial Technology Research Institute
10.2020 - 04.2021
- Planned project costs and activities, overseeing and tracking project milestones.
- Contributed to the planning and execution of events and seminars, actively supporting the achievement of successful outcomes.
Software Project Manager
ASUSTeK Computer Inc
11.2016 - 03.2018
- Planned and controlled Mobile phone software project schedules and requirements, optimizing software quality through effective issue management.
- Coordinated resources, fostering communication among team members.
- Successfully implemented an automation testing program, yielding substantial time savings.
Software Project Manager
Inventec Corp
07.2015 - 11.2016
- Effectively oversaw software component management and the distribution of software images to the factory and quality testing teams.
- Managed software issue resolution, ensuring timely resolutions while upholding software quality standards.
Education
Master of Science - Program And Project Management
University of Warwick
Coventry, UK12.2020
Bachelor of Science - Information Management
National Taipei University of Nursing And Health S
Taipei City, Taiwan06.2015
Skills
- Presentation and Facilitation
- Software Development Lifecycle
- Process Improvement
- Project Management
- Program Implementation
- Problem Solving
- Data Analysis
- Performance Metrics
Timeline
Technical Program Manager
Employed By IMC And YunJing, Supporting Google
09.2021 - Current
Software Project Manager
Wibase Industrial Solutions
04.2021 - 09.2021
Project Specialist (Contractor)
Industrial Technology Research Institute
10.2020 - 04.2021
Software Project Manager
ASUSTeK Computer Inc
11.2016 - 03.2018
Software Project Manager
Inventec Corp
07.2015 - 11.2016
Master of Science - Program And Project Management
University of Warwick
Bachelor of Science - Information Management
National Taipei University of Nursing And Health S
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