Pei-Ting Tso

Smart Inspection – Product & Project Leadership
Grew annual Smart Inspection SaaS revenue by 38 % while sustaining 92 %+ renewal rate across leading F&B chains (Wowprime, Top One Pot, 50 Lan, etc.).
Defined the service from 0 → 1, created the iVisitorSuite visitor-management system, and launched it at China Shop Expo.
Agile Cross-Border Delivery
Orchestrated multinational R&D teams with Scrum and continuous delivery, covering the full product lifecycle.
Data-Driven Product Governance
Blended business insight with analytics to set and monitor critical KPIs, ensuring market fit and competitive edge.
AIoT × SaaS Integration
Championed cross-functional collaboration to fuse AIoT hardware with cloud SaaS, enabling innovative, scalable solutions.
Go-to-Market & Commercialisation
Owned AIoT product design and market strategy, steering offerings from proof-of-concept to commercial roll-out.
Continuous Improvement
Leveraged user feedback and market research to iterate features, elevating customer satisfaction and differentiation.
Strategic Road-mapping
Authored a detailed roadmap focused on edge computing & AI inference innovations to maintain product leadership.
Process Optimisation & Team Efficiency
Drove workflow refinements that boosted development throughput and cross-team efficiency.
Customer-Centric Specification
Acted as the voice of the customer, translating requirements into clear technical specs that improved UX and adoption.
Lifecycle Management – ACL_iService_AICS SRP SaaS
Planned and governed the platform’s lifecycle, ensuring seamless cloud–edge integration to meet evolving client needs.

Gamania (CoreSeed │ Azure Reseller Business) — Product Manager
Taipei, Taiwan | Apr 2024 – Sep 2024
Launched Azure CSP Line-up – Stood up the end-to-end Azure reseller offering for Gamania’s cloud spin-off “CoreSeed”, packaging IaaS / PaaS workloads and managed services for gaming and fintech customers.
Go-to-Market & Revenue Growth – Built tiered support bundles, pricing models, and incentive programs aligned with Microsoft CSP margins; achieved 30 % month-over-month growth in Azure consumption during the first two quarters.
Partner & Channel Enablement – Co-hosted migration roadshows and webinars with Microsoft field teams, generating 200+ qualified leads and closing 25 paid migration projects.
Product Portal MVP – Defined requirements for a self-service billing / cost-tracking portal; led an agile vendor squad to deliver the MVP within 8 weeks, improving customer transparency and reducing support tickets by 18 %.
Sales Playbooks & Training – Authored enablement kits and ran workshops that up-skilled 15 account managers on cloud value selling, FinOps practices, and solution architecture.
Security & Compliance Alignment – Coordinated ISO 27001 baseline mapping and GDPR-lite reviews, ensuring the reseller stack met global game-publishing security standards.
Cross-Functional Leadership – Bridged marketing, finance, and technical operations to streamline offer creation, discount approvals, and post-sales support, accelerating quote-to-cash cycles by 22 %.

Taiwan | Jun 2023 – Sep 2023

Responsibilities

• End-to-End NPI Ownership – Led the Titan rugged barcode-scanner program through EVT → DVT → PVT gates, ensuring schedule, cost, and quality targets were met.
• ODM / EMS Collaboration – Selected and onboarded two ODM partners; chaired weekly joint-development reviews, aligning PCB, enclosure, and RF design decisions.
• Manufacturing Readiness – Defined Golden Sample criteria, set up pilot lines, and drove fixture/jig validation to secure a smooth ramp to mass production.
• Quality & Reliability Management – Planned secure-boot, ESD, drop-test, IP sealing, and HALT/HASS test matrices; tracked CTQ metrics with Minitab dashboards.
• Cross-Functional Communication – Acted as single point of contact between R&D, supply-chain, regulatory, and sales teams; issued concise status reports to executives.
• Cost & Risk Control – Ran BOM reviews, negotiated component LT/PPV with suppliers, and maintained an NPI risk register with mitigation actions.

Key Achievements

• First-pass yield ↑ 7 % at PVT by introducing an inline optical-character inspection station and optimizing SMT reflow profiles.
• Validation cycle time ↓ 20 % through automated test-bench scripting (Python + NI equipment).
• BOM cost ↓ 5 % via alternative sourcing of Bluetooth modules and connector redesign.
• Regulatory approvals (CE, FCC, NCC) cleared on first submission, shaving two weeks off the launch timeline.
• Executive reporting framework (weekly PDF dashboards) adopted as the new standard for all hardware programs in the BU.

As a Software Project Manager at DoubleService Digital Technology, I coordinated cross-functional teams and introduced agile practices to drive complex initiatives—including the Health Bureau’s six medical-information systems, the Orbis and Dharma Drum Mountain e-commerce platforms, the Legal Aid Foundation and Focus Research Society websites, and the Xinghe Construction repair-ticketing system. By deeply gathering and analysing customer requirements, I translated business goals into precise technical specifications and product features while continuously refining the product roadmap. Optimising our CI/CD pipeline and boosting team collaboration cut average time-to-launch by 30 percent, kept project delivery on schedule and at high quality, and sustained customer-satisfaction scores above 92 percent—significantly strengthening long-term client partnerships.

• Entrepreneurial Collaboration: Worked closely with advertising agencies and film-production teams, driving cross-disciplinary creative exchange and resource integration.
• Product-Management Background: Bring 3+ years of product-management experience, applying structured workflows and data-driven decision making to music projects.
• Professional Production Pipeline: Established a rigorous end-to-end music-production process to guarantee deliverable quality and on-time hand-off that consistently meets client expectations.
• Client Development & Account Growth: Managed key accounts and prospected new business, successfully expanding the studio’s service portfolio and revenue base.
• Audio Technology & Sound Design: Leveraged advanced music-tech tools and software to optimise sound design, enhancing the professional polish and emotional impact of each piece.
• Diverse Project Leadership: Planned and delivered a wide range of music projects—including advertising jingles, mobile-app soundtracks, and film/TV scores—boosting brand visibility and market reach.
• Team Building & Leadership: Recruited, mentored, and led a creative music team; implemented efficient collaboration workflows that ensured high creative standards and strict schedule adherence.