Penny Chang

Type: OEM / Micro-EMS
Product: Rubber, Glass, L/G, PCBA, Assembly

Position: Account Manager

Leading a cross-functional team to provide the final total solution to client for kicking off the projects and problem solving.

SALES :

• New development and hit rate is 2/3
• Sales increased 20% up and RFQ award 80%,
  sales achieved was between 99%-120% in each 2020 and 2021
• Business Trips
• Product roadshow
  

COORDINATION:

• Collaborating cross-functional team
• Regularly meetings -projects management internal and external
  

INTEGRATION:

• To integrate all data and provide total solution as EMS does.
  a) Materials safety stock arrangement and monitoring
  b) PPAP (APQP)
  c) Product tracking system
  d) Quality summary and Problem Solving.
  

MARKETING:

• Products and market analytical
  

LEADING:

• To create extra function / add-value to each one in team
• To train new freshman for company
  

CUSTOMER SATISFICATION:

• Listening to customers voices and improve continuously

In past 3 years more, there were so many things done and the inspiration to be triggered. What a great journey and the nice working team I had been worked with.

Type: OEM / Assembly
Product: Buzzer, Speaker, Car Alarm, Receiver, Ear phone Assembly

Position: Sales Account

In my role, I was a significant key account manager to manage the tier-1 automotive business and ensure the projects implement were in efficiency and professional for reaching client’s satisfaction. Led a cross-functional team to manage the projects quote, nomination awarded, VDA 6.3/MCA, APQP/PPAP, production, problem solving (8D/Fishbone/Ishikawa/6 sigma).

• Yearly sales target achieved. The annual sale volume increased gradually growing after SOP around 15% up.
• The new projects hit rate was nearly 80-90%.
• New business and market development
• Project management and team up
• Yearly business trip to Europe & China.
• Organizing the routine meeting with factory & clients.
• Training the sales for auto projects acknowledge & operation.
• Quality problem solving 8D/fishbone/Ishikawa/claim/replacement
• VDA 6.3/MCA audit

In past 5 years, there were so many things done and the inspiration to be triggered. What a great journey and the nice working team I had been worked with.

Type: Brand company
Product: Thermal solution, heat-sink,Fans,heat-pipe cooler system.

Position: Sourcing Rep.

I was collaborated with the Sourcing manager in Germany for dealing with suppliers in Taiwan and China, for quotes, negotiation, sourcing, plant audit, project discussion and supplier-chain management. Weekly meeting and yearly business traveling were required basically. The project management and problem solving were executed accurately, flexibility and productively based on the advantage of geographic and language as well as the working culture here.

• Coordinated sourcing suppliers, quotes, production capability analysis, cost negotiation, sampling, delivery arranged, Quality issues deal with
• Project awarded was nearly 2/3.
• Supplier plant audit and quality checked from time to time.
• Business trips in Europe/China/Taiwan
• Weekly meeting with German HQ for sourcing status & sub's issues.
• Technical discussion between subs and HQ.

In past 3 years more, there were so many things done and the inspiration to be triggered. What a great journey and the nice working team I had been worked with.

Type: OEM
Product: Stamping/Extrusion/Assembly/Heat-sinks/Coolers

Position: Sales Coordinator

In the role of representative of Priver Corp, I worked with our China factory to provide the account coordinator service to our clients. My mission was to achieve the yearly sales’ target and communicate between clients and our own China factory for project management and implement, production, delivery and problem solving. Annual sales increased up to 48% since 2006

• Maintaining the current ones and developed the new business & markets
• Prices negotiation to obtain highly favorable margins.
• Increase annual sales up to 48% since 2006
• Well communication with clients and factory
• Provided product alternative solution to customers as add-value service.
• Project schedule monitoring and quality monitoring