Pin-Jung (Ada) Tsai
Product Owner, B2B Solutions, Software Industry, Data Feild
Summary
With six years of experience in the data software industry, I have progressed from a Business Analyst (BA) to a Product Manager (PM) and currently a Product Owner (PO). I have worked on products for internal teams as well as external sales. With an extremely organized personality and strong coordinating skills, I excel at leading target-oriented teams and solving complex market issues. My colleagues recognize me for being positive, efficient, decisive, and proactive.
Overview
8
8
years of professional experience
Work History
Product Owner, Identity Verification (Enterprise)
Gogolook
10.2022 - Current
- Oversaw cross-market B2B Data Solutions , focusing on assisting businesses with KYC through big data and AI technology. Covered markets mainly include Taiwan and Thailand, primarily targeting financial industry, especially banking and e-commerce sectors.
- Developed annual goals and roadmap. Led a team of over 10 data and software developers using Scrum methodology, continuously adjusting strategies based on market and resource conditions.
- Prioritized tasks and managed resource conflicts to ensure the team remained focused on key OKRs and met client deadlines. Received 5 out of 5 peer reviews indicating high team confidence with my leadership.
- Enhanced team operations , optimized processes and collaboration, and leveraged various internal and external resources to promote effective team operations.
- Acted as Pre-sales role in collaboration with BD team , achieving 100% of revenue targets in 2023 and reaching 60% of 2024 revenue target by mid-year. Successfully assisted in defining and recruiting for a formal Pre-sales position.
- Participated in the complete sales process , including initial sales, product validation, negotiations, specifications, contracts, and final product delivery for over 5 clients, with over 10 clients in various stages of engagement.
- Expanded product use cases based on market demand and national policies , securing 3 new clients out of 5+ explored opportunities.
Lead Data Product Manager, Data Center
Gogolook
09.2020 - 09.2022
- Developed the company's first Website (URL) detection API , integrating 3+ data sources, and providing it to 3+ business units for commercial use.
- Constructed the company's first fraud prevention metric dashboard (Zeppelin linked with AWS Athena), primarily for business teams to pursued new opportunities, and marketing teams for promotional materials.
- Designed and led the development of a new data pipeline system for the B2B New Product Line , spanning from mobile to backend and data engineering, forming the technical foundation of the product's main features.
- Led 3+ product managers and intern , spanning across the Data Center and B2B Business Unit.
Business Analyst
17 Media
01.2019 - 01.2020
- Transformed business requests into engineering specification includes data source schema design for 10+ dashboards with Google Data Studio and 10+ event tracking design for new features.
- Consulted for business teams to develop BI solutions and deliver crucial insights to various business units across countries. (60+ requests per quarter.)
- Conducted 10+ analyses independently on content, traffic and new business models to drive new strategies and increase decision efficiency.
Sr. Growth Marketing Specialist
17 Media
02.2018 - 12.2018
- Increased 33% traffic for a live-streaming program by proposing a project to link a revenue and content team and then executing a new online event. The teams accepted the project and hold the event regularly.
- Produced user personas through qualitative research and shared insights with top-level managers in the company.
- Cooperated with data team to design monitoring dashboards and do user behavior analysis studies.
Senior Sales Specialist
Chailease International Financial Leasing
08.2016 - 10.2017
- Developed new cooperation opportunities in different industries and built up business relationships with 20+ new vendors.
- Reached 128% achievement rate (138% for NPV) for performance in attracting new clients and created NTD $43,919,000 business transactions in total.
Education
MBA -
National ChengChi University
04.2001 -
Bachelor of Art in Public Finance -
National ChengChi University
04.2001 -
Skills
Team Leadership
Strategic Planning
Software Development Lifecycle
Excellent Communication
Presentation and Demonstration
Timeline
Product Owner, Identity Verification (Enterprise)
Gogolook
10.2022 - Current
Lead Data Product Manager, Data Center
Gogolook
09.2020 - 09.2022
Business Analyst
17 Media
01.2019 - 01.2020
Sr. Growth Marketing Specialist
17 Media
02.2018 - 12.2018
Senior Sales Specialist
Chailease International Financial Leasing
08.2016 - 10.2017
MBA -
National ChengChi University
04.2001 -
Bachelor of Art in Public Finance -
National ChengChi University
04.2001 -
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