Praveen Singh
Taipei
Summary
Experienced Senior Project Manager with PMP , CSM and Temenos product implementation (TIM) certifications, possessing extensive international experience. Over 9 years in project management and 18 years overall in designing, developing, managing, and delivering software products and services across the Banking and Finance sectors.
I have a proven track record of leading cross-functional, cross-cultural teams located in various geographical locations.
Expert in managing large-scale projects with muti-million USD budgets and timeline(s) spanning 3-5 years and delivering projects on time and within schedule and budget.
My extensive experience encompasses strategic planning, execution, and monitoring ensuring that projects are completed on time, within budget, and to the highest quality standards.
Skilled in all phases of project management, from initiation to closure, with a focus on strategic planning, estimation, SOW,budget planning, risk management, and stakeholder communication.
More than 16 years of solid Customer management/engagement experience working closely with customers on site, helping sales and pre-sales for penetrating in the existing accounts and generating new leads leveraging good rapport and close relations with customers. Worked previously On-site with China Trust Commercial Bank, Taipei , Taiwan for over 12 years managing Lending and Trade finance products, responsible for Requirement gathering, Product Development and Customization, Project management, Delivery and Customer Management. Has also worked on-site for SAMBA financial group, KSA.
Currently working On-site located in Taipei, Taiwan as a Senior Project Manager for Bank SinoPac Digital Banking and Digital Transformation implementation project. (Temenos Infinity Mobile banking and Internet Banking).
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Aspire Systems
10.2022 - Current
- Responsible for managing complex project of TCV more than 2.5 million USD, Temenos Digital Banking product (Infinity Mobile Banking and Internet Banking) implementation. Managing Budget/Schedule/Quality and Customer. Assess the project progress to identify risks and issues and proactively providing analysis result and corresponding strategy.
- Managed a cross functional team of 80 plus members located in different locations.
- Helped presales and sales team in business growth.
- Responsible for generating daily, weekly, monthly, and quarterly task activity reports. Working with Partner and third party vendors.
- Facilitated PMO , CIO and PSC meetings with regular updated to customer on Project progress. Manage the Project plan, Communication plan, Stakeholder engagement plan , Risk register and overall project status.
- Partnered with project team members to identify and quickly address problems.
- Maintained schedules to meet key milestones at every project phase.
- Communicated project plans and progress to key stakeholders and project contributors.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Established and managed change management processes to fulfill successful project transitions.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Developed and implemented project plans and budgets to ensure successful execution.
- Facilitated workshops to collect project requirements and user feedback.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Senior Project Manager
Azentio Software
06.2007 - 10.2022
- Delivered multi-million Kastle ULS Universal Lending Solution) and Kastle Factoring projects on-time and on-budget for CTBC Bank Taiwan sitting at Client site, Responsible for Account management and Relationship building.
- Enabled Agile team to increase its throughput by 15% through use of swarming around features and other high-collaboration approaches, such as paired programming.
- Facilitated test-driven development on all projects increasing quality by 17% (benchmarked against historical data.)
- Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives, coached team members and clients on Agile process.
- Led a team of 8 in the development and delivery of Lending, Factoring, SCF Projects for one of the largest banks in Taiwan CTBC Bank, Taiwan.
- Developed the detailed Implementation plan / Technical timeline and resource plan.
- Responsible for getting the CR Impact analysis done, Estimations based on CR size and complexity, CR Prioritizations with Users and IT team, Approval from Business and IT Team, Resource Allocation Lead the team for helping them understand the Change Requirements, Impact on existing modules based on the confirmed scope of requirements.
- Scoping the CRs in manageable phases and delivering CRs accordingly.
- Customer Interaction for Efforts negotiation and sign-off, scoping of CRs Weekly status Meetings, UAT Status Meetings and Project Management Reporting to all stakeholders through Dashboards.
- Data Migration Strategy Planning (if needed for a project) and coordinating data migration execution.
Project Manager/Scrum Master
3i Infotech Ltd.
07.2015 - 04.2021
- Led a team of 8 in the development and delivery of Lending, Factoring, SCF Projects for one of the largest banks in Taiwan CTBC Bank, Taiwan.
- Developed the detailed Implementation plan / Technical timeline and resource plan.
- Responsible for getting the CR Impact analysis done, Estimations based on CR size and complexity, CR Prioritization with Users and IT team, Approval from Business and IT Team, Resource Allocation Lead the team for helping them understand the Change Requirements, Impact on existing modules based on the confirmed scope of requirements.
- Scoping the CRs in manageable phases and delivering CRs accordingly.
- Customer Interaction for Efforts negotiation and sign-off, scoping of CRs Weekly status Meetings, UAT Status Meetings and Project Management Reporting to all stakeholders through Dashboards.
- Data Migration Strategy Planning (if needed for a project) and coordinating data migration execution.
Associate Manager
3i Infotech Ltd.
04.2011 - 06.2015
- Responsible for On-site Support (handling Production issues, providing Data Correction and root cause analysis and fix). One point contact with the Customer for Change requests and upgrades.
- Collected Requirements with understanding of the Technical and Functional impact of the Change/Upgrade Provided Effort Estimation, Requirement Specification to the Customer and takes Sign off for new Change/Upgrade.
- Developed the new CR and Co-ordinate with offshore development team, Took care of Sanity testing, Release management and Delivery.
- Leveraged skills of technical development and cross-functional team members to innovate technical offerings. Allocated and balanced resources between on-site and 10 offshore developers, ensuring optimum utilization across competing projects.
- Defined requirements for new and existing system modifications, prepared status reports, presentations, and Project demonstrations for senior managers, partners, and stakeholders
Software Developer
3i Infotech Ltd
06.2007 - 03.2011
- Developed SPO application for SAMBA bank in Riyadh from scratch.
- Collecting Requirements with understanding the Technical and Functional impact.
- Developed all core modules and tested the application in SIT and UAT at onsite.
- Successfully Go Live, received client appreciation.
Education
B.Tech - Computer Engineering
UPTU
India07.2006
Skills
- Requirements Gathering
- Defining Project Scope
- Estimation and Budget planning
- Project Planning
- Client Relationship Management
- Ensuring the delivery of product and services as defined in the SOW with in schedule and budget
- Working with clients in setting up Service Level Agreements (SLAs) /Service Level Objectives(SLOs)
- Managing Customer , Cross-functional large teams across different geographies ensuring effective resource allocation
- Training new team members and mentoring existing ones
- Acting as SPOC for issues with deliverable(s), resolving issues swiftly to the client's satisfaction
- Responsible for generating daily, weekly, monthly, and quarterly task activity reports
- Coordinating with partners , third party vendors within the global program to ensure seamless operations
Projects Handled
Digital Banking Project (Mobile and Internet Banking) , based on Temenos Infinity Product.
Implementing the Customized Digital Banking Mobile and Internet Banking) , based on Temenos Infinity Product in 3 Phases. Duration: Oct 2022 – Dec 2024
Client: Bank SinoPac Ltd., Taiwan Role: Project Manager.
Team Size: 80
Scope: Project Management / Customer Management for Digital Banking project (Mobile and Internet Banking) , based on Temenos Infinity Product. Responsible for Scope management, Budget Management, Team management , Customer the customer expectations. Facilitates PMO , CIO and PSC meetings with regular updated to customer on Project progress.
Manage the Project plan, Communication plan, Stakeholder engagement plan , Risk register and overall project status.
Kastle® Universal Lending solution (Corporate Lending solution (CPS).
The Kastle™ ULS is complete lending solution which can take care of Retail and Corporate.
Under retail, the system is further divided into Islamic & Conventional. The system is divided into Loan Origination, Management & collection. The Kastle™ Universal Lending solution’s Credit Processing solution is widely used for setting the Limits, checking the credit worthiness of the Corporate clients, creating groups and creating Packages for processing the loan together.
Kastle™ Universal Lending has interfaces with Core banking and other systems to bring in the Customer data and sharing other data and information with other systems.
Duration: Jan 2011 – Present
Client: CTBC, Taiwan
Role: Senior Project Manager.
Team Size: 16
Scope: Took care of full SDLC life-cycle, SPOC for the client located at Onsite CTBC, Taiwan. Managed Project PIDs, Allocated hours to resources, Raised IRFs for invoices. Daily and weekly meetings with offshore and customer. Monthly status meetings with Customer to track the support and CR status. Collected requirement for new Changes and Upgrades. Doing Impact Analysis, Gap analysis. Developed and leading the developers in India offshore, testing and delivering the same to the Client. Responsible for collection and follow ups. Coordinated with Pre-sales and Sales to generate new leads and give demos to the future clients and existing Clients for upgrades.
Kastle® Factoring (Product for Receivable Finance, Trade Finance and Factoring).
The Kastle® Factoring is complete Receivable Finance Factoring and SCF solution, handling the Buyer /Seller Accounts, Limits, Invoicing, Disbursement against the invoices and Collection. Kastle® Factoring has interfaces with Core banking and other systems to bring in the Customer data and sharing other transaction (Invoice/Disbursement/Collection/Deal Booking etc.) data and information with other systems.
Duration: Jan 2011 – Present
Client: CTBC, Taiwan
Role: Senior Project Manager.
Team Size: 15
Scope: Managed Project PIDs, Allocated hours to resources, Raised IRFs for invoices. Daily and weekly meetings with offshore and customer. Monthly status meetings with Customer to track the support and CR status. Took care of full SDLC lifecycle, SPOC for the client located at Onsite CTBC, Taiwan. Collected requirement for new Changes and Upgrades. Doing Impact Analysis, Gap analysis. Developed and leading the developers in India offshore, testing and delivering the same to the Client. Responsible for collection and follow ups. Coordinated with Presales and Sales to generate new leads and give demos to the future clients and existing Clients for upgrades.
SPO (Samba Phone Office, Application developed for SAMBA bank)
Duration: Jan 2009 – Jan 2011
Client: SAMBA Bank, Riyadh
Role: Senior Software Engineer/Onsite.
Team Size: 8
Scope: Took care of full SDLC lifecycle, SPOC for the client located at Onsite CTBC, Taiwan. Collected requirement for new Changes and Upgrades. Doing Impact Analysis, Gap analysis. Developed and led the developers in India offshore, testing and delivering the same to the Client. Responsible for collection and follow ups. Coordinated with Presales and Sales to generate new leads and give demos to the future clients and existing Clients for upgrades.
iView (Reporting and BI Application developed for US Client iBasis)
Duration: Jun 2007 – Jan 2009
Role: Java Developer
Team Size: 8
Scope: The project is about providing the reporting, maps and other BI information view for US telecom client iBasis. Developed core modules and performed Unit testing. Held Client calls with US to do requirement analysis and gap analysis
Certification
- PMP®, Project Management Institute (PMI)
- CSM®, Certified Scrum Master
- TIM (Temenos Implementation) Certification.
- Role Star recognition from Aspire for Project Management.
Languages
English
Native language
Chinese (Mandarin)
Intermediate
B1
LinkedIn Profile
https://www.linkedin.com/in/praveensinghcsm/
Timeline
Senior Project Manager
Aspire Systems
10.2022 - Current
Project Manager/Scrum Master
3i Infotech Ltd.
07.2015 - 04.2021
Associate Manager
3i Infotech Ltd.
04.2011 - 06.2015
Senior Project Manager
Azentio Software
06.2007 - 10.2022
Software Developer
3i Infotech Ltd
06.2007 - 03.2011
B.Tech - Computer Engineering
UPTU
- PMP®, Project Management Institute (PMI)
- CSM®, Certified Scrum Master
- TIM (Temenos Implementation) Certification.
- Role Star recognition from Aspire for Project Management.
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