Multifunctional Staff
匯禾國際企業有限公司 (Wui Wo International Enterprises Co.)
08.2021 - Current
- Customer Service: Assisted customers both in-store and online by answering questions and providing product information. Handled customer complaints and sought effective solutions. Managed Facebook and Shopee accounts, responding quickly to inquiries and feedback while maintaining good customer relationships.
- Cashier: Managed sales transactions, including receiving payments, issuing receipts, and handling payment issues.
- Online Store Management: Uploaded and marketed products on Shopee and Facebook, including taking appealing photos and writing informative product descriptions.
- Promotional Content Creation: Produced creative videos to promote products on TikTok and Facebook, focusing on attracting consumer attention and increasing sales.
- Financial Reporting: Created and maintained daily financial reports, including calculating sales and expenses, and preparing monthly reports for management.
- Store Organization: Arranged product displays in the store to be appealing and easily accessible while keeping the store clean and tidy.
