Running
Richard Robles
Hsinchu County,TW
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Machine Operator
Coremax Corporation
11.2013 - Current
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Maintained equipment performance by lubricating and cleaning components.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Replenished materials and supplies as needed to maintain production.
Product Specialist
Digits Trading Corporation
06.2012 - 05.2013
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Assisted with demonstrations for [Product or Service] to showcase functionality.
- Continually expanded knowledge of [Product or Service] product line.
- Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Researched product's technical specifications and accurately communicated information.
Customer Care Associate
Rustans Center Inc.
11.2011 - 04.2012
- Collaborated with cross-functional teams to identify areas of improvement in the customer experience journey.
- Contributed to continuous improvement team-wide by collecting data on calls and giving managers knowledgeable feedback.
- Maintained good call control to quickly uncover questions and keep call times low.
- Provided exceptional service by consistently meeting or exceeding key performance indicators.
- Balanced multiple priorities simultaneously, ensuring timely completion of tasks without compromising quality standards.
- Implemented effective upselling techniques during interactions with customers, leading to increased sales revenue for the organization.
Stock Clerk
SM Mart Inc
07.2009 - 11.2009
- Checked and pulled defective or expired products from shelves.
- Completed physical inventory counts each month.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Answered customer questions and provided detailed product information.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Collaborated with team members to maintain a clean, organized, and safe work environment for all staff.
Education
Two Year Hotel And Restaurant Management
Christian Polytechnic Institute of Catanduanes
Virac Catanduanes Philippines04.2008
Skills
- Machinery Operation
- Workplace Safety
- Machine Maintenance
- Quality Control
- Strong Work Ethic
- Quality Assurance
- Assembly and production
- Heavy Lifting
- Forklift and Pallet Jack Operation
- Power and hand tools
Interests
Hiking
Photography
Basketball
Timeline
Machine Operator
Coremax Corporation
11.2013 - Current
Product Specialist
Digits Trading Corporation
06.2012 - 05.2013
Customer Care Associate
Rustans Center Inc.
11.2011 - 04.2012
Stock Clerk
SM Mart Inc
07.2009 - 11.2009
Two Year Hotel And Restaurant Management
Christian Polytechnic Institute of Catanduanes
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