Richard KUO
Management
KHH,TW
Summary
- Personnel management - Over 20 years of sales and managerial experience. Able to lead a cross-function team of over fifty people.
- Professional industry knowledge - Demonstrated knowledge of robotic products, manufacturing, and electronics business in Taiwan and China to gain new business.
- Early involved and Eco-system strategy - Proven success in pioneering/decision-making and providing key clients with total solutions. Successfully made a solid relationship with TFT LCD and display key market players.
- Leadership and teamwork - Also experienced in leading sales in various industries, including CNC Machinery, General Manufacturing, and other 3C industries.
- Goal-oriented – Team member-driven and work hard to achieve the targets.
- Value-based selling – Spec. in the projects and the selling price was higher than expected.
- New BU established and teamed up with SI – Understood each role player and their pain point to benefit team members to increase market share.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work History
Senior Director, Sales Center
Coretronic Intelligent Logistics Solutions
12.2023 - 01.2024
- Drove revenue growth through successful market expansion strategies, identifying untapped markets and capitalizing on emerging trends.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Developed organizational capabilities through leadership development programs designed for current leaders as well as high-potential individuals identified within the workforce.
- Improved customer experiences to increase repeat orders, reduced complaints, and enhanced support services.
- Led projects to boost sales productivity using change methodologies to increase sales revenue by 50% and sales productivity by 20%.
Executive Vice President
RST ELECTRIC INDUSTRY CO, LTD
12.2021 - 11.2023
- Teamed up with SI, End User, and provided total solution of innovative products and technology, Silicon Photonic(TSMC, ASE, AllRing, SURUGA), and Machine Vision(COGNEX), ABB Robotics to increase revenue and achieve annual target.
Country Sales Manager
KUKA TAIWAN, TAIPEI
01.2019 - 08.2021
- Lead Technical support team members to gain new orders from key System Integrators, USUN, SHINI, etc. -Increased sales of customized engineering project -Effectively increased sales channels and System Integrators -Lead marketing and sales plan to penetrate the market of ICT industries
- Increased sales units and revenues from new system partners.
- Identify new opportunities and develop strategies for the target.
- Analyzed the market trend and developed sales strategies.
- Coordinate and implement direct seminars and exhibition activities to improve product awareness and the target market.
- Maintain trusting relationships with clients by analyzing customers' needs and consulting engineers for better solutions.
- Negotiated terms of sale and services with giant customers for long-term business
- Developed effective sales and referral networks through participation in the business association and organizations.
- Developed and implemented effective sales strategies.
- Led nationwide sales team members to achieve sales targets.
- Established productive and professional relationships with key personnel in assigned customer accounts.
- Negotiated and close agreements with large customers
- Monitored and analyze performance metrics and suggest improvements
- Prepared monthly, quarterly, and annual sales forecasts
- Performed research and identify new potential customers and new market opportunities
- Provided timely and effective solutions aligned with client’s needs
- Stayed up-to-date with new product launches and ensure sales team members are on board
Business Development Manager
ABB ENGINEERING (SHANGHAI) LTD., SHANGHAI
11.2015 - 12.2018
- Lead CS and Technical team members to penetrate specific industries, such as smart phone, display and plastic injection & molding, and relevant opportunity to increase sales revenue
- Lead marketing and sales teams to penetrate the market of Taiwanese based companies in China, Vietnam, and Thailand (ICT OEM, FOXCONN, USI, INNOLUX, ASE)
- Identify new opportunities and develop strategies for Next Level Target
- Analyze sales leads through printed materials, websites and customers' feedback
- Coordinate and implement direct seminars and exhibition activities to improve the product awareness and the target market
- Make product presentations and demonstrations to potential customers to develop new business
- Maintain trusting relationships with clients by analyzing customers' needs and consulting engineers for better solutions
- Negotiate terms of sale and services with giant customers for long term business
- Develop effective sales and referral networks through participation in business associations and organizations
Sales Manager
PREFACTOR TECH, INC., TAIPEI, TAIWAN
04.2011 - 08.2015
- Reported to General Manager and integrated the engineering team to gain the project
- Built Pre-Sales SOP to enhance project efficiency and hit rate
- Made product presentations and demonstrations to potential customers to develop new business
- Led pre-sales team to penetrate CNC and 3C industries and relevant opportunities to increase sales revenue.
- Analyzed sales lead through multi-channels and maintain trusting relationships with clients by analyzing customers' needs and consulting engineers for better solutions
- Negotiated terms of sale and services with customers for long term business
Sales and Marketing Manager
INTERTEK, TAIPEI, TAIWAN
01.2009 - 11.2011
- Recruited and built-up business team and Food Lab in Southern Taiwan.
- In charge of Lab operation and engineer’s certification for CNLA.
- Conducted new testing items, RoHS and REACH, to increase revenue by double.
- Integrated labs to achieve a one-stop shopping solution for customers and reduced 30% cost and increased revenue by around 20 %.
Assistant Sales Manager
SGS, Kaohsiung, Taiwan
06.2006 - 12.2008
- Organized cross-selling team with various labs and increased sales revenues by 15% of Testing Center.
- Increased revenues 3 time within two years by conducting testing of RoHS/WEEE/REACH.
- Implemented Key Account Management for a long-term relationship to maintenance and increase Lab revenue and efficiency.
- Teamed up SONY IPO and GP auditors to accomplish the RoHS testing and awareness.
Lab Supervisor
SGS Chemical Lab, Kaohsiung, Taiwan
02.2000 - 06.2006
- Oversaw continuous Lab process improvement to achieve Six Sigma standards, including both organic and inorganic operation teams with fifty people.
- Achieved a cost reduction of 20% by VSM and LEAN production.
- Bargained for 5% cost down per year with vendors.
- In charge of SGS southern offices relocating project.
- Conducted e-filing to save paper and storage space to increase lab efficncy.
- Hosted SGS Annual Games for several years.
Education
EMBA-E25 - Management Science
NATIONAL SUN YAT-SEN UNIVERSITY
Kaohsiung City, KHH 06.2022 - 05.2024
M.D. - Public Health
CHINA MEDICAL UNIVERSITY
Taichung City, TXG 06.1996 - 05.1998
Bachelor of Public Health - Public Health
CHINA MEDICAL UNIVERSITY
Taichung City, TXG 07.1992 - 05.1996
Skills
PMP (Project Management Professional)
TFT-LCD engineering (180 hours)
Semi-conductive process and facility training (60 hours)
ISO 9000 Auditor Certification (No 00/D503271S/12381)
CNLA Laboratory Testing Supervisor (ISO/IEC/17025)
LEAN Production
6 Sigma Training
X-ray Certification
Remuneration
Total package above NT$2.5M per annum, OPEN
Residence
Kaohsiung City
Availability
1 month
Hometown
Kaohsiung
Personal Information
- Date of Birth: 04/04/74
- Gender: Male
- Nationality: Taiwan
- Marital Status: Married
Languages
English
Upper intermediate
B2
Chinese
Proficient
C2
Timeline
Senior Director, Sales Center
Coretronic Intelligent Logistics Solutions
12.2023 - 01.2024
EMBA-E25 - Management Science
NATIONAL SUN YAT-SEN UNIVERSITY
06.2022 - 05.2024
Executive Vice President
RST ELECTRIC INDUSTRY CO, LTD
12.2021 - 11.2023
Country Sales Manager
KUKA TAIWAN, TAIPEI
01.2019 - 08.2021
Business Development Manager
ABB ENGINEERING (SHANGHAI) LTD., SHANGHAI
11.2015 - 12.2018
Sales Manager
PREFACTOR TECH, INC., TAIPEI, TAIWAN
04.2011 - 08.2015
Sales and Marketing Manager
INTERTEK, TAIPEI, TAIWAN
01.2009 - 11.2011
Assistant Sales Manager
SGS, Kaohsiung, Taiwan
06.2006 - 12.2008
Lab Supervisor
SGS Chemical Lab, Kaohsiung, Taiwan
02.2000 - 06.2006
M.D. - Public Health
CHINA MEDICAL UNIVERSITY
06.1996 - 05.1998
Bachelor of Public Health - Public Health
CHINA MEDICAL UNIVERSITY
07.1992 - 05.1996
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