Hi, I’m
Rita Hsu
Humun resoures management
New Taipei City,TNN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
23
years of professional experience
2
years of post-secondary education
Work History
JUNFU Logistics Co., LTD.Linkou, NWT
HR & Admin Manager
06.2022 - Current
Job overview
- Compensation Management
- Payroll Audit Management
- Manpower data statistics and analysis
- Reward design and planning
- Establishment and planning of attendance system
- Labor negotiation
- General Administration
- Important deeds：
- (1)Dingxin HR system project
- (2)Driver salary scheme design
- (3)The office transfer to new office project
CheilPengtai Consultant Company LimitedNeihu, TPE
Senior HR Manager
07.2018 - 06.2022
Job overview
- Compensation Management
- Manpower data statistics and analysis
- Payroll Audit Management
- Reward design and planning
- Departmental annual budget compilation
- Annual Income Statement
- Design welfare Committee benefit
- Labor negotiation
- Recruitment of key talents
- Important deeds：
- (1)BIPO HR system introduction project
- (2)留任方案設計Retention plan design
3dL Cosmetics Lab IncTamsui, NWT
HR Senior Specialist
07.2017 - 06.2018
Job overview
- Recruitment of key talents (Ex: Product Development, International Business Development)
- New personnel training
- Co-organizing employee activities
- Planning of essay contest
- Develop an external consultancy contract
- Establish and implement the Toastmaster English Club
Pengtai Consultant Company LimitedNeihu, TPE
Assistant Director
06.2015 - 07.2017
Job overview
- Compensation Management
- Manpower data statistics and analysis
- Payroll Audit Management
- Reward design and planning
- Departmental annual budget compilation
- Annual Income Statement
- Design welfare Committee benefit
- Labor negotiation
China Network Systems Co., Ltd.Neihu, TPE
HR Specialist
11.2013 - 06.2015
Job overview
- Compensation Management
- Manpower data statistics and analysis
- Personnel budgeting
- Group manpower recruitment
- Campus internship program
- Government subsidy program
- Personnel integration project (institution, management method integration, etc.)
- Security document management
- Attendance system import
- Customer service center consolidation work (labor and health insurance data conversion/attendance/salary/welfare system, logistical treatment, etc.)
First International Telecom Corp. (FITEL)Xinzhuang, HUA
HR Admintrator
07.2011 - 09.2013
Job overview
- Compensation Management
- Salary survey
- Government subsidy operation execution
- Recruitment management
- Training planning
- License management
- Employee improvement proposal
- Compact project
- Various system modification requirements
First International Telecom Corp. (FITEL)Xinzhuang, NWT
Call Center Admintrator
03.2001 - 06.2011
Job overview
- Customer service line answering & customer problem handling
- Customer complaint handling and prevention and correction
- Online manpower arrangement and outpatient management
- Business performance objectives are drafted and supervised
- On-the-job skills training planning and execution
- Various system requirements planning and testing
- Suggested improvement plan to improve the overall service quality of the company
- Knowledge Base Website Add & Maintain
Education
LUNGHWA UNIVERSITY OF SCIENCE AND TECHNOLOGYTainan City, TNN
Bachelor of Business Administration from International Business Management
09.1992 - 06.1994
Skills
Financial Management
Operations Management
Business Administration
Strategic Planning
Performance Management
Team Leadership
Negotiation
Policy Implementation
Personal Introduction
I'm Rita Hsu.
I was born in Taichung.
My family member have father and mother and two brothers.
I'm the second child in my family.
When I was a child, my whole family moved to New Taipei City.
I grew up in Sanchong.
During childhood and early teenage years, Sanchong had grasslands and rice fields everywhere.
Presently, the city has become very prosperous.
My first job was a fast food restaurant manager. The shop operation and management were my duties.
The job period was about 2 years.
My second job was a call center leader of over 100 customer service agents in PHS.
I controlled the service rate over 90% and trained the new employees.
The job period was about 10 years.
I have been working in the service industry for over 10 years.
I thought the customer service job wasn't permanent.
At that time, I applied for the job of the human resource in the same company.
Until now, HR job has been over 10 years. My main experience is compensation management.
Though I haven't had much experience in recruitment, I challenged the recruiter in 3DL.
My responsibility is recruiting excellent and potential talent in our industry.
Recruiter is a very important responsibility that I must select the candidates that match our company.
Until now, I have recruited over 10 candidates. I feel very fulfilled.
Important Deeds
- First—the system work surface improvement
- 1. Manually cancel the Tongren special expiration date to system automation.
- 2. Plan the daily system to transfer the separation list E-MAIL for the responsible unit to check whether the various authorities have been completed.
- 3. Plan the second-generation health insurance system to go online.
- 4. Plan the details of the deduction of labor and health insurance premiums for the colleagues to print themselves.
- 5. Plan the work weekly report management system, provide various management reports for the supervisor to check and analyze the business time of each department's work items, and serve as the basis for human resources.
- Second—other deeds
- 1. The average satisfaction level of the education and training course is 4 points (out of 5 points).
- 2. Establish a salary management report to reduce the settlement time of the settlement salary, which can reduce the working time of one day.
Timeline
HR & Admin Manager
JUNFU Logistics Co., LTD.
06.2022 - Current
Senior HR Manager
CheilPengtai Consultant Company Limited
07.2018 - 06.2022
HR Senior Specialist
3dL Cosmetics Lab Inc
07.2017 - 06.2018
Assistant Director
Pengtai Consultant Company Limited
06.2015 - 07.2017
HR Specialist
China Network Systems Co., Ltd.
11.2013 - 06.2015
HR Admintrator
First International Telecom Corp. (FITEL)
07.2011 - 09.2013
Call Center Admintrator
First International Telecom Corp. (FITEL)
03.2001 - 06.2011
LUNGHWA UNIVERSITY OF SCIENCE AND TECHNOLOGY
Bachelor of Business Administration from International Business Management
09.1992 - 06.1994