ROMANO DA SILVA
Tainan City
Summary
As an enthusiastic and driven manager, I bring extensive pre-opening restaurant experience to the table, ensuring operational efficiency and profitability. My commitment to excellence is reflected in my track record of enhancing guest satisfaction and maintaining the highest standards of food and service, all while upholding a chic and positive image for the business. My in-depth knowledge of the hospitality industry encompasses working practices, recruitment, payroll, employment conditions, and diversity issues. I am currently seeking a challenging new managerial role that will leverage my skills and experience to their fullest potential. My goal is to continue to contribute to the success and growth of a dynamic restaurant operation.
Overview
17
17
years of professional experience
Work History
Assistant Club Manager
Mosimann's London
02.2024 - 10.2024
- Led50+ top-tier events & promos
- Enhanced staff training & performance
- Guided30+ team to top service ratings
Pre-Opening Restaurant General Manager
Lusin Mayfair
10.2022 - 01.2024
- Spearheaded successful restaurant launch
- Crafted unique, best-selling menu items
- Orchestrated high-profile PR events
- Cultivated a5-star online rating
Restaurant General Manager
Le Comptoir, Joel Robuchon
01.2021 - 10.2022
- Elevated guest satisfaction to95%
- Implemented loyalty program, grew repeat biz
- Expert in P&L management & cost control
- Negotiated vendor contracts, saving10% annually
- Slashed food costs by15% via smart sourcing
Sabbatical leave - Travelling
Cairo, Egypt
01.2020 - 12.2020
- Explored Egypt's culture
- Studied diverse Egyptian foods
- Delved into Egypt's rich history
- Traveled extensively across Egypt
Pre-Opening Restaurant General Manager
Chokhi Dhani
03.2018 - 12.2019
- Orchestrated seamless restaurant launch
- Forged key vendor partnerships
- Implemented cutting-edge POS systems
- Drove pre-launch marketing campaigns
- Ensured compliance with health codes
- Crafted exceptional guest experiences
Assistant Director of Food and Beverage
Capital Club
02.2017 - 03.2018
- Pioneered farm-to-table menu initiative
- Managed team of50+ for top-tier service
- Negotiated vendor contracts, cutting costs
- Implemented staff training, lifting standards
- Orchestrated200+ successful banquets
- Drove innovative menu design & updates
Pre-Opening Lounges Operational Manager
Devonshire Private Members Club
06.2015 - 02.2017
- Managed5-star pre-openings, ensuring luxe experiences
- Led cross-functional teams, achieving operational excellence
- Designed SOPs, streamlining lounge launch processes
- Orchestrated elite events, driving high-net-worth traffic
- Awarded Manager of the year
Drawing Room and Lounges Manager
Coworth Park Hotel, Dorchester Hotel Collection
05.2014 - 06.2015
- Implemented staff training, raising service scores by40%
- Revitalized lounge layout, improving customer flow & comfort
- Pioneered signature cocktail menu, increasing sales by30%
- Managed50+ staff ensuring top-notch service delivery
- Elevated guest experience with luxury service standards
Restaurant Head Waiter/Departmental Trainer
Hotel Claridges
10.2011 - 05.2014
- Slashed wait times by15% through dynamic floor management
- Orchestrated wine tastings, increasing sales by20%
- Implemented upselling strategies, boosting check averages
- Mastered POS systems, ensuring seamless order processing
- Awarded Employee of the month and year
Events Supervisor
Super Star Virgo Cruise Ship
01.2009 - 09.2011
- Led50+ successful corporate events
- Managed teams for1500+ guest functions
- Delivered all events under strict deadlines
- Expert in seamless event execution
Food and Beverage Management Trainee
Carlton Hotel
06.2008 - 12.2008
- Mastered5-star service skills
- Pioneered a signature cocktail menu
- Trained with top sommeliers & mixologists
- Implemented eco-friendly sourcing practices
Food and Beverage Management Trainee
Le Vieux Manoir au Lac Hotel
05.2007 - 10.2007
- Mastered5-star service skills
- Streamlined banquet setup process
- Enhanced menu with local flavors
- Trained staff, elevating service
Education
Advanced Diploma - Hotel Management
Benedict Hotel Management School
Lucerne, Switzerland01.2009
Diploma of Higher Education - Hotel Management
Rosary Hotel Management School
01.2005
Skills
- Food Allergy Management
- Financial Planning and Management
- Complaint and Issue Management
- Contract Development and Management
- Food Safety Understanding
- Risk Management and Monitoring
- Documents, Restaurant Business Plans and SOP Preparation
- Restaurant Manager POS System Knowledge
- Budget Planning and Execution
LANGUAGES
English
German
Portuguese
References
Brian, Clivaz, CEO, bclivaz@icloud.com, Blue Star Capital Investments, London, London, England
Hobbies and Interests
Health and Fitness Classes, Football, Reading Books, Travelling, Cooking and Dancing
Accomplishments
1: Awarded employee of the month at Hotel Claridges.
2: Awarded employee of the year at Hotel Claridges.
3: Awarded employee of the year at Devonshire Private Members Club.
Timeline
Assistant Club Manager
Mosimann's London
02.2024 - 10.2024
Pre-Opening Restaurant General Manager
Lusin Mayfair
10.2022 - 01.2024
Restaurant General Manager
Le Comptoir, Joel Robuchon
01.2021 - 10.2022
Sabbatical leave - Travelling
Cairo, Egypt
01.2020 - 12.2020
Pre-Opening Restaurant General Manager
Chokhi Dhani
03.2018 - 12.2019
Assistant Director of Food and Beverage
Capital Club
02.2017 - 03.2018
Pre-Opening Lounges Operational Manager
Devonshire Private Members Club
06.2015 - 02.2017
Drawing Room and Lounges Manager
Coworth Park Hotel, Dorchester Hotel Collection
05.2014 - 06.2015
Restaurant Head Waiter/Departmental Trainer
Hotel Claridges
10.2011 - 05.2014
Events Supervisor
Super Star Virgo Cruise Ship
01.2009 - 09.2011
Food and Beverage Management Trainee
Carlton Hotel
06.2008 - 12.2008
Food and Beverage Management Trainee
Le Vieux Manoir au Lac Hotel
05.2007 - 10.2007
Diploma of Higher Education - Hotel Management
Rosary Hotel Management School
Advanced Diploma - Hotel Management
Benedict Hotel Management School
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