Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Ruby Yao

HR Manager
Taipei City,TPE

Summary

Accomplished HR Manager with a proven track record at Aloft Taipei Beitou, enhancing employee relations and retention through innovative training programs and effective conflict resolution. Skilled in HR policies and performance management, I've significantly contributed to aligning HR functions with organizational goals. Expert in benefits administration and adept at fostering a positive work environment.

Overview

4
4
years of professional experience

Work History

HR Manager

Aloft Taipei Beitou
06.2023 - Current
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Managed employee disputes by employing conflict resolution techniques.
  • Improved employee retention rates by creating engaging and interactive learning materials.
  • Collaborated with other departments to align training programs with organizational goals and objectives.

HR Assistant Manager

Diner
08.2022 - 06.2023
  • Compensation system management, establishment, and adjustment
  • Talent recruitment, selection, and assessment
  • Development, scheduling, and execution of training programs
  • Formulation of departmental KPIs and implementation of performance evaluations
  • Design and implementation of employee benefits programs
  • Optimization of assessment and appointment systems
  • Management of daily HR operations
  • Familiarity with labor laws and regulations, and resolution of labor disputes

Senior HR Specialist

Cheil
10.2020 - 08.2021
  • Organizational human resource planning and control
  • Promotion and communication of various HR projects
  • Compensation and attendance calculation
  • Education and training
  • HR system migration

Education

Department of Hospitality Management

真理大學
台北
06-2007

Skills

Employee relations

Timeline

HR Manager

Aloft Taipei Beitou
06.2023 - Current

HR Assistant Manager

Diner
08.2022 - 06.2023

Senior HR Specialist

Cheil
10.2020 - 08.2021

Department of Hospitality Management

真理大學
Ruby YaoHR Manager