Sabrina Chang
Account Executive
Taipei City
Summary
Enterprise SaaS Sales Leader with 7+ years of experience selling CRM, CDP, and martech integration solutions across multinational and mid-market accounts. Directly accountable for a NT$10M+ annual revenue segment and delivered 112% YoY growth through enterprise upsell and new logo acquisition. Experienced in complex 3–6 month consultative sales cycles involving cross-system data architecture and customer lifecycle activation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commercial & CRM Advisor
火星生技 | 藥師健生活 Phargoods
09.2025 - Current
- Engaged during company scaling and spin-off phase to structure CRM and revenue processes.
- Designed foundational customer lifecycle and data visibility framework to support scalable growth.
- Supported hiring and onboarding of junior team members, establishing basic pipeline and revenue tracking discipline.
- Provided advisory support on demand-to-inventory alignment to strengthen commercial decision-making.
CX Consultant
SOE Technology Inc. 碩益科技
03.2025 - 05.2025
- Provided comprehensive training to end-users, fostering a deeper understanding of the SAP Emarsys, Microsoft D365 and their capabilities.
- Coached junior consultants, promoting professional development and career advancement within the organization.
- Worked closely with sales teams to develop targeted marketing strategies using insights gleaned from the CRM platforms.
Director of Account Management
Migo Corp. 功典資訊
05.2021 - 03.2025
- Promoted from Account Manager to Director within two years based on consistent revenue performance and segment growth execution. Owned NT$10M+ annual revenue portfolio with full accountability for forecasting accuracy, pipeline health, and closing performance, delivering 112% YoY growth.
- Sold CRM and CDP solutions involving customer identity resolution and cross-system data integration (CRM, POS, LINE Tools).
- Expanded ACV by NT$960K within an existing enterprise CRM account through upsell of customer data consulting and activation services.
- Closed NT$500K new logo deal through consultative selling of CRM/CDP solutions within a 3-month enterprise sales cycle.
- Managed enterprise pipeline with average deal size of NT$1M and 3–6 month consultative cycles across multinational clients.
- Improved MQL-to-meeting conversion to 27% and maintained 9% inbound win rate through disciplined qualification and solution-based selling.
Earlier Roles
Wunderman Thompson, M17 Entertainment, WENK Media
08.2017 - 04.2021
- Executed 200+ campaigns involving influencer marketing, performance media, and mobile app installs.
- Achieved Top 4 App Store ranking for a live streaming app through CPI optimization and KOL strategy.
- Led digital revamp projects for insurance and smart home brands (official websites, videos, banners).
Education
Bachelor of Science - Statistics
National Chengchi University 國立政治大學
Taipei City, Taiwan 04.2001 -
Skills
Enterprise SaaS Sales
Consultative Solution Selling
CDP & CRM
Pipeline & Forecast Management
ACV Expansion & New Logo Acquisition
Cross-System Data Integration
Certification
Sales and CRM Overview (Salesforce)
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Advanced (C1)
Korean
Elementary (A2)
Japanese
Elementary (A2)
Timeline
Commercial & CRM Advisor
火星生技 | 藥師健生活 Phargoods
09.2025 - Current
CX Consultant
SOE Technology Inc. 碩益科技
03.2025 - 05.2025
Sales and CRM Overview (Salesforce)
07-2021
Director of Account Management
Migo Corp. 功典資訊
05.2021 - 03.2025
Earlier Roles
Wunderman Thompson, M17 Entertainment, WENK Media
08.2017 - 04.2021
Bachelor of Science - Statistics
National Chengchi University 國立政治大學
04.2001 -
ADDITIONAL INFORMATION
Languages:
- Mandarin (Native)
- English (TOEIC: 875)
- Korean (TOPIK I level 2)