Sam Tu
Partner Success Manager
Taipei City
Summary
A seasoned professional with over 14 years of experience, including 6+ years at AWS. Diverse background in business development, partner co-selling, and enablement shows a comprehensive understanding of cloud computing and cutting-age information technology. The key strengths include relationship building, problem-solving, and innovation. Successfully rebuilt trust with key partners, implemented effective strategies to overcome challenges, and introduced new tools to improve team efficiency. The ability to develop and conduct training sessions has significantly improved partner capabilities. I'm customer-obsessed, going the extra mile to support clients during critical projects.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Partner Success Manager
Amazon Web Services
Taipei City, Taipei City
04.2022 - Current
- Monitored partner performance and provided feedback on areas of improvement.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Developed and implemented strategies to enhance partner relations.
DNB BDM
Amazon Web Services
01.2020 - 03.2022
- Responsible for business development in Media & Entertainment (M&E) industries.
- Demonstrated deep understanding of customer needs, providing customized solutions.
- Coordinated internal resources, such as ProServe team, to ensure smooth customer migration.
- Hosted customer workshops and immersion days to enhance understanding of AWS services.
- Collaborated with Solutions Architects to write tech blogs to promote AWS services.
- Initiated and hosted customer office hours to improve communication efficiency.
Territory Business Development Manager
Amazon Web Services
10.2018 - 12.2019
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Delivered sessions in major events to network and generate leads.
- Led cross-functional teams to launch marketing campaigns, resulting in increased brand awareness.
Senior Account Manager
Transcend Information
07.2017 - 09.2018
- Seek for potential customers and mentor junior salesmen
- Develop new business opportunities among current customers
- Spec-in products and major customers relationship management- ADLINK / Wistron / MSI
Education
MBA - Information Management
Chung Yuan Christian University
Taoyuan City, Taiwan 09.2008 - 11.2010
BBA - Information Management
Chung Yuan Christian University
Taoyuan City, Taiwan 09.2003 - 06.2007
Skills
- Strategic planning
- Customer relationship building
- Account management
- Industry expertise
- Client relationship management
- Innovation mindset
- Talent recruitment
- Teamwork and collaboration
Certification
Solutions Architect Associate
Timeline
Partner Success Manager
Amazon Web Services
04.2022 - Current
DNB BDM
Amazon Web Services
01.2020 - 03.2022
Solutions Architect Professional
03-2019
Solutions Architect Associate
11-2018
Territory Business Development Manager
Amazon Web Services
10.2018 - 12.2019
Senior Account Manager
Transcend Information
07.2017 - 09.2018
MBA - Information Management
Chung Yuan Christian University
09.2008 - 11.2010
BBA - Information Management
Chung Yuan Christian University
09.2003 - 06.2007
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